Retail Pharmacy Customer Service Specialist

AS Watson Group; Malaysia; On-site; MYR 20,000 - 26,000; Full time

Job summary

AS Watson Group in Malaysia is seeking a customer-focused cashier/store associate to join our Watsons shop team. You will help maintain daily operations, assist customers, and promote the Watsons VIP Member Card during transactions.

The role requires polite communication, reliability, and the ability to work shifts including weekends and public holidays. Previous experience in health/retail pharmacy is advantageous.

Qualifications

• Min. PMR/PT3/SKM education level.
• Proficiency in Bahasa Melayu and English.
• Strong communication and interpersonal skills.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is an advantage.
• Malaysian citizen.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Bahasa Melayu

English

Pleasant personality

Strong communication skills

Interpersonal skills

Follow-up skills

Outgoing personality

Positive energy

Education

Minimum PMR/PT3/SKM

Job description

AS Watson Group in Malaysia is seeking a customer-focused cashier/store associate to join our Watsons shop team. You will help maintain daily operations, assist customers, and promote the Watsons VIP Member Card during transactions.

The role requires polite communication, reliability, and the ability to work shifts including weekends and public holidays. Previous experience in health/retail pharmacy is advantageous.