Retail Operations Lead & Team Coach

Padini; Johor Bahru; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Performance Bonus

Outpatient Medical Coverage

Insurance Coverage (GHS, GPA and GTL)

Staff Purchase Discount

Job summary

Padini Tebrau City JB is seeking a Retail Senior Advisor to assist in operations, monitor staff customer service and discipline, and ensure smooth store upkeep. You will coordinate training, coach promoters, handle customer enquiries, and contribute to sales reporting, with leadership responsibilities and a commitment to service.

Candidates should have a Diploma in Retail Management or related field, 2–3 years in fashion retail, and the ability to work shifts, weekends, and long hours; computer

Qualifications

• Minimum Diploma in Retail Management or any relevant field.
• With at least 2/3 years of working experience in fashion retail environment;
• Pleasant personality and appearance, independent and self-motivated;
• Possess good leadership skills;
• Able to work on shifts, weekends, public holidays and long hours;
• Computer Literate.

Responsibilities

• Assist in operations issues and monitoring of staffs' customer service and discipline;
• Ensure upkeep of store/outlet, attend to staffs' welfare and resolve customers’ enquiries/complaints;
• Compile and maintain sales collection, generate sales reports;
• Coordinate training activities and coach promoters when needed;
• Possess good people handling skills with good sense of responsibility and commitment.

Skills

Leadership skills

Customer service

People management

Teamwork

Education

Diploma in Retail Management

Tools

Computer literacy

Job description

Padini Tebrau City JB is seeking a Retail Senior Advisor to assist in operations, monitor staff customer service and discipline, and ensure smooth store upkeep. You will coordinate training, coach promoters, handle customer enquiries, and contribute to sales reporting, with leadership responsibilities and a commitment to service.

Candidates should have a Diploma in Retail Management or related field, 2–3 years in fashion retail, and the ability to work shifts, weekends, and long hours; computer