Retail Manager

Havoc Event & Management Sdn Bhd; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail management firm in Kuala Selangor is looking for a Retail Manager to oversee operations, enhance customer experiences, and drive sales growth. The ideal candidate has at least 2 years of retail management experience, preferably in apparel, and a diploma in business administration. A passion for customer service and strong leadership skills are essential. The role requires proficiency in MS Office and retail software, with a willingness to travel extensively.

Qualifications

• At least 2 years of experience in retail management, preferably in the apparel sector.
• Strong ability to motivate teams and drive performance in a fast-paced environment.
• Passion for delivering exceptional experiences and resolving issues professionally.

Responsibilities

• Oversee sales, inventory management, and customer service to optimize performance.
• Develop and execute sales strategies to increase revenue.
• Analyze performance data, manage budgets, and implement cost-saving measures.

Skills

Retail management expertise

Customer service

Business acumen

Leadership

Tech-savvy

Education

Minimum Diploma in business administration

Tools

MS Office

Retail management software

Job description

Lead retail operations: Oversee sales, inventory management, and customer service to optimize performance and drive growth.

Enhance customer experiences: Ensure every customer interaction is memorable and implement initiatives to boost satisfaction and loyalty.

Drive sales strategies: Develop and execute plans to increase revenue, monitor market trends, and collaborate on marketing campaigns.

Financial oversight: Analyze performance data, manage budgets, and implement cost-saving measures to improve profitability.

Inventory control: Optimize stock levels, implement control measures, and conduct regular audits to maintain accuracy.

Who are they looking for?

Retail management expertise: At least 2 years of experience in retail management, preferably in the apparel sector.

Educational background:

Minimum Diploma in business administration or a related field.

Proven leadership: Strong ability to motivate teams and drive performance in a fast-paced environment.

Customer service champion: Passion for delivering exceptional experiences and resolving issues professionally.

Business acumen: Track record of achieving sales targets and driving business growth.

Tech‑savvy: Proficiency in MS Office and retail management software.

Willing to travel extensively.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a store manager?
• How many years of retail management experience do you have?