Retail Manager

Agensi Pekerjaan Great Pyramid Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Retail Manager to inspire and lead a team of enthusiastic associates. The role involves overseeing daily store operations, fostering a positive team environment, and crafting captivating visual displays. The ideal candidate will have a minimum of 5 years experience in customer service or high-end retail, with strong leadership and communication skills. This position requires a proactive attitude and the ability to adapt in a fast-paced environment.

Qualifications

• Minimum 5 years of experience in customer service or high-end retail.
• Strong leadership skills and a passion for the retail industry.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Inspire a team of retail associates to enhance store performance.
• Manage daily operations and ensure an inviting store ambiance.
• Create engaging visual merchandising displays to attract customers.

Skills

Customer service

Leadership

Good communication

Retail knowledge

Adaptability

Tools

Computer skills

Job description

Main Responsibilities:

• Inspire and lead a team of enthusiastic retail associates, fostering a positive and collaborative atmosphere where everyone can flourish.
• Oversee daily store operations, ensuring seamless efficiency and creating an inviting ambiance that resonates with our brand image.
• Showcase your creative flair by curating captivating visual merchandising displays, captivating customers with the allure of Leica's legendary craftsmanship.
• Embody our commitment to excellence in all aspects, maintaining impeccable personal grooming and cultivating the same in your team members.
• Create lasting connections with both existing and potential customers, ensuring their needs are met with tailored solutions and personalized care.
• Be the architect of a harmonious team schedule, crafting a balanced roster that empowers your team to excel.
• Harness your proactive spirit, consistently offering constructive feedback to management, and presenting innovative ideas to enhance store traffic and engagement.
• Embrace any other duties assigned with enthusiasm, seizing opportunities to contribute to the broader success of our Client

Job Requirement:

• Minimum 5 years experiences in customer service, high-end retail environment or in similar capacity.
• Passion in retail industry, good communication and leadership skills.
• Service-oriented and hands-on person with good customer handling skills.
• Fluent in English, additional languages/dialects spoken is a plus.
• Independent and good team player, pleasant personality.
• A self-directed learner who possesses high levels of initiative and willingness to learn.
• Ability to adapt to changes and perform under pressure in a fast-paced environment.
• Good computer skills and netiquette.