Retail & Logistics Operations Assistant

Shopee; Hang Tuah Jaya Municipal Council; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading e-commerce platform in Malaysia seeks dedicated individuals for their Operations team. Responsibilities include assisting customers, managing deliveries, and ensuring efficient operations at the Drop-Off Point. Ideal candidates should have customer service or logistics experience, be detail-oriented, and possess decent knowledge of Microsoft Office tools. This role offers a full-time position with benefits including fixed allowances and KPIs.

Benefits

Fixed allowance

KPI Incentive

Overtime (if required)

EPF

SOCSO

Qualifications

• Decent knowledge of Microsoft Office tools.
• Detail-oriented and meticulous personality.
• Experience in customer service or logistics is an advantage.

Responsibilities

• Welcome and assist customers in a friendly manner.
• Ensure the reception area is tidy and well-stocked.
• Service customers' delivery, packing, and shipping needs.
• Receive customer orders and coordinate with drivers.
• Monitor smooth operation at the Drop-Off Point.

Skills

Customer service experience

Knowledge of Microsoft Office

Attention to detail

Logistics experience

Job description

A leading e-commerce platform in Malaysia seeks dedicated individuals for their Operations team. Responsibilities include assisting customers, managing deliveries, and ensuring efficient operations at the Drop-Off Point. Ideal candidates should have customer service or logistics experience, be detail-oriented, and possess decent knowledge of Microsoft Office tools. This role offers a full-time position with benefits including fixed allowances and KPIs.