Retail Facilities & Maintenance Lead

myNEWS HOLDINGS BERHAD; Kuala Lumpur; On-site; MYR 73,000 - 112,000; Full time

Job summary

myNEWS HOLDINGS BERHAD seeks a Maintenance Manager to coordinate maintenance across Malaysia's retail network, ensuring safety, compliance and cost efficiency. The role covers M&E, refrigeration, HVAC, and asset tracking, with emphasis on preventive maintenance and vendor management.

Collaborate with Store Operations, Projects, Supply Chain and Finance to optimise outlet performance. Diploma/Degree in Engineering or Facilities Management with 3–6 years' experience is required; travel to outlets

Qualifications

• Diploma / Degree in Engineering, Facilities Management, or related discipline.
• Minimum 3–6 years of experience in retail outlet maintenance or facilities support.
• Experience handling multi-site retail operations is preferred.
• Knowledge of retail outlet facilities, refrigeration, HVAC, and basic M&E systems.
• Strong coordination, problem-solving, and time management skills.
• Vendor management and cost control experience.
• Good communication skills to engage store teams and landlords.
• Proficient in MS Office; CMMS experience is an advantage.

Responsibilities

• Coordinate preventive and corrective maintenance for retail outlets, including M&E systems, refrigeration, air-conditioning, lighting, plumbing, and store fixtures.
• Ensure prompt response and resolution of store maintenance requests and breakdowns.
• Act as PIC for assigned outlets or regions and support store teams on maintenance-related matters.
• Conduct regular outlet inspections to identify defects, safety risks, and improvement opportunities.
• Liaise with approved vendors and contractors for repair, servicing, and emergency works.
• Monitor vendor performance, workmanship quality, SLA adherence, and safety compliance.
• Assist in tracking outlet maintenance expenses and ensuring works are within approved budgets.
• Support implementation of preventive maintenance schedules and asset tracking.
• Ensure maintenance works comply with company standards, statutory requirements, and mall/landlord regulations.
• Prepare and update maintenance reports such as breakdown trends, vendor performance, and PM compliance.

Skills

M&E systems

Refrigeration

HVAC

Budgeting

Vendor management

MS Office

CMMS

Problem-solving

Time management

Education

Diploma / Degree in Engineering and/or Facilities Management

Tools

CMMS

MS Office

Job description

myNEWS HOLDINGS BERHAD seeks a Maintenance Manager to coordinate maintenance across Malaysia's retail network, ensuring safety, compliance and cost efficiency. The role covers M&E, refrigeration, HVAC, and asset tracking, with emphasis on preventive maintenance and vendor management.

Collaborate with Store Operations, Projects, Supply Chain and Finance to optimise outlet performance. Diploma/Degree in Engineering or Facilities Management with 3–6 years' experience is required; travel to outlets