Retail Deposit Specialist

Bank Muamalat; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Islamic bank in Johor is seeking a full-time Retail Deposit Specialist to handle retail deposits and ensure high customer satisfaction. The ideal candidate will have strong knowledge in deposit sales, excellent communication skills, and at least 1 year of relevant experience. A Bachelor's degree or Diploma in Finance or Business Administration is required.

Qualifications

• Minimum 1 year relevant sales experience.
• Ability to work in a fast-paced environment.
• Previous experience in the banking sector is a plus.

Responsibilities

• Handle retail deposits and manage customer satisfaction.
• Provide customer service and communicate effectively with clients.
• Maintain extensive product knowledge.

Skills

Deposit Sales and Product Knowledge skills

Customer Satisfaction and Customer Service skills

Education

Bachelor's degree or Diploma in Finance, Business Administration, or related field

Job description

Company Description

Bank Muamalat, established on 1 October 1999, is a leading Islamic bank governed by the Islamic Financial Services Act 2013 (IFSA). As a full‑fledged Islamic financial institution, Bank Muamalat offers a wide range of services for individuals and institutions.

Role Description

This is a full‑time on‑site role for a Retail Deposit Specialist located in Johor, Melaka and Negeri Sembilan. The Retail Deposit Specialist will be responsible for handling retail deoposit, managing customer satisfaction, and maintaining extensive product knowledge. They will actively provide customer service, communicate effectively with clients, and ensure a high level of customer satisfaction with the bank's services.

Qualifications

• Deposit Sales and Product Knowledge skills
• Customer Satisfaction and Customer Service skills
• Minimum 1 year relevant sales experience
• Ability to work in a fast‑paced environment
• Previous experience in the banking sector is a plus
• Bachelor's degree or Diploma in Finance, Business Administration, or related field.