Retail Associate (Saujana Utama/Shah Alam)

United Garage Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Selangor is looking for a Retail Associate to join their expanding team. As a frontliner, you will assist customers in locating products, providing recommendations, and handling transactions. You will collaborate with operations and marketing teams to achieve sales goals and contribute to growth in a fast-paced environment. Passion for motorcycles and excellent communication skills are essential for this role. The position requires a 6-day work week on-site, ensuring a proactive and engaging customer experience.

Qualifications

• Passionate about two-wheeled vehicles.
• Good communication and interpersonal skills.
• Excellent organizational abilities.

Responsibilities

• Welcome and assist customers as they enter the store.
• Recommend products based on customer needs.
• Handle cash registers and process payments.
• Achieve sales goals.

Skills

Customer engagement

Knowledge of motorcycle parts

Sales techniques

Job description

Our#RetailTeamis expanding! We are hiring Retail Associates within the Klang Valley region (Shah Alam, Puncak Alam and Saujana Utama). You are the frontliners and the first touchpoint for our customers, you would assist customers to locate products in our retail stores, attend to their needs and offer product recommendation.

You will be working closely with the operations, marketing and merchandising teams to align sales efforts and business objectives while ensuring continued sales growth.

Key Responsibilities

• Welcome and engage with customers as they enter the store.
• Assess customers’ needs and recommend products that meet their requirements.
• Handle cash registers and process payments.
• Set and attain sales goals.
• Provide customers advice on deals and promotions.
• Use upselling techniques to increase store sales.
• Recommend best products to customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Clean and restock the inventory in the store throughout the day, before opening and after closing.
• Prepare weekly report on work progress and updates to superior / for meeting purposes.
• Any other ad‑hoc as assigned and / or required by superior.

Requirements

• Passionate in all things two‑wheeled.
• Passionate in engaging with customers.
• Knowledge of mopped motorparts.
• Highly accountable and a great team player.
• Possess a can‑do mindset and positive attitude.
• Self‑driven and result‑oriented.
• Good writing and presentation skills.
• Possess strong presentation, planning, organizational and analytical skills.

Additional Info

We are fully on-site and our working days are 6‑day work week.

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