Retail Associate (Ipoh, Perak)

Adidas; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports retail brand in Ipoh is looking for a retail professional to contribute to sales and enhance customer experience. The role involves executing store operations, maintaining visual merchandising standards, and providing exceptional service. Candidates should have some experience in retail and possess basic communication skills. Join us to inspire consumer loyalty and be a part of an energetic team.

Qualifications

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Contribute to meeting or exceeding store sales and profit targets.
• Execute Brand Customer Service standards to meet or exceed customer expectations.
• Communicate product features clearly to address customer needs.

Job description

PURPOSE & IMPACT ON ORGANIZATION:

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills