Retail Associate

HABIB Group; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking enthusiastic individuals to join their team. The role involves engaging with customers, coordinating sales activities, and maintaining stock records. Candidates should possess at least Sijil Pelajaran Malaysia (SPM) or equivalent qualifications, with a preference for those with 1 year of experience in the fashion and beauty industry. Fresh graduates are encouraged to apply. Strong communication skills in English and Bahasa Melayu are essential, as well as a willingness to work on shifts and during weekends.

Qualifications

• Minimum SPM qualification is required.
• Preferably 1 year of experience in fashion and beauty retail.
• Fresh graduates are welcome to apply.
• Must have a good command of English and Bahasa Melayu.

Responsibilities

• Follow company rules to maintain brand standard.
• Engage with customers and answer inquiries.
• Coordinate sales activities to achieve targets.
• Assist with telemarketing and maintain customer relationships.
• Record new merchandise into stock card as required.

Skills

Customer service skills

Retail management knowledge

Sales and marketing knowledge

Teamwork

Verbal communication in English

Verbal communication in Bahasa Melayu

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 1 year of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.

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