RETAIL ASSISTANT (The Gardens Mall, Mayang Mall, Sogo JB)

Sometime By Asian Designers; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Part time

Job summary

A popular retail company in Kuala Lumpur is looking for customer service-oriented individuals to enhance customers' shopping experiences. The ideal candidate will manage enquiries, maintain store organization, and handle complaints effectively. Retail experience is preferred, and both part-time and permanent roles are available. Join us to deliver exceptional service and support while being part of a dynamic team.

Qualifications

• Must possess good interpersonal and communication skills.
• Able to learn new procedures quickly.
• Must be capable of working in a fast-paced environment.

Responsibilities

• Manage customer enquiries and ensure an enjoyable shopping experience.
• Maintain a clean, organized retail store.
• Handle customer complaints effectively.

Skills

Interpersonal skills

Communication skills

Adaptability

Multi-tasking

Knowledge of brand and services

Job description

3mo ago , from Sometime By Asian Designers

The ideal candidate must learn our modus operandi, manage customers' enquiries and ensure an enjoyable shopping experience.

• Possess good interpersonal and communication skills.
• Able to learn new things quickly and adapt to new procedures and processes.
• Must be able to work in a fast-paced environment and multi-task.
• Maintain a clean, organized, and comfortable retail store all the time.
• Attentive to customers and make recommendations when needed.
• Well equipped with knowledge of the brand, designers, and services to provide accurate answers to customers’ questions.
• Handle customer complaints and concerns with constructive solutions.
• Assist with inventory count and placement of new products, including new in-store or window displays.
• Reports to the Retail Manager.
• Candidates with retail experience will be prioritized.
• Both part-time and permanent openings are available for this position.