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Retail Assistant (Sunway Pyramid)

Muji Malaysia Sdn Bhd

Selangor

On-site

MYR 100,000 - 150,000

Full time

Today
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Job summary

A leading retail company in Malaysia is seeking a Sales Associate to assist in daily operations, achieve sales targets, and provide excellent customer service. Ideal candidates will have a minimum SPM and some retail experience. Strong communication skills and a positive attitude are essential for success in this role. Join us to create a memorable shopping experience for our customers.

Qualifications

  • 1-2 years of retail experience preferred.
  • Passionate about the retail industry.
  • Enjoys interacting with customers.

Responsibilities

  • Assist in achieving daily and monthly sales budget.
  • Provide product information and service to customers pro-actively.
  • Monitor stock expiry dates and maintain merchandise.

Skills

Customer service skills
Communication skills
Attention to detail

Education

Minimum SPM
Job description
Roles & Responsibilities
  • Assist in achieving daily and monthly sales budget.
  • Assist in carrying out the weekly sales action plan at their assigned areas or departments.
  • Provide product information and service to customers pro-actively.
  • Greet and assist customer at the sales floor attentively.
  • Assist in receiving, counting of stocks, tagging and labeling.
  • Monitor and check goods with expiry date (Health & Beauty / Food).
  • Do daily/weekly housekeeping.
  • Assist in tagging sensor tag, especially for garment.
  • Actively feedback on fast and slow moving stock.
  • Maintain the work area by adhering to the safety standards as required.
  • Perform daily stock replenishment.
  • Assist the cashier at the Checkout point when required.
  • Responsible in the reporting of price error.
  • Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
  • Demonstrate appropriate customer service skills as according to the Muji standard.
  • Provide effective and efficient service to assist the customers of all aspects.
  • Gather feedback from customer and suggest improvement for the areas to the superior.
  • Ensure stock sold by first in first out to avoid an increase of aging merchandise.
  • Report on any discrepancy of stock holding against the system.
  • Ensure all available stock are being displayed.
Requirements
  • Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
  • Positive and with passion in retail industry.
  • Like interacting with customers and have an eye for details.
  • Articulate and outgoing.
  • Result oriented and good team player.
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