Retail Assistant (Setia City Mall)

Muji Malaysia Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Malaysia is looking for a dedicated sales associate to assist in achieving sales goals and providing excellent customer service. Responsibilities include aiding in stock management, interacting with customers, and ensuring a positive shopping experience. Candidates with a minimum SPM and some retail experience are preferred. This role offers the chance to develop in a dynamic retail environment.

Qualifications

• 1-2 years of retail experience is an added advantage.
• Positive attitude and passion for the retail industry.
• Ability to interact with customers effectively.
• Articulate and outgoing personality.
• Result-oriented mindset.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Provide product information and service to customers pro-actively.
• Greet and assist customers at the sales floor.
• Monitor goods with expiry dates.
• Perform daily stock replenishment.

Skills

Customer service skills

Attention to detail

Team player

Sales orientation

Education

SPM

Job description

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player