Retail Assistant (Pokok Sena)

EMUM Capital Sdn Bhd; Pokok Sena; On-site; MYR 20,000 - 27,000; Full time

Job summary

Alatmart in Malaysia is seeking a friendly and proactive Retail Sales Assistant to greet customers, explain product options, and maintain a tidy store environment. The role focuses on building materials, cement, paint, and hardware, with responsibilities including paint mixing and customer service.

You will work six days a week, with shifts, and may use social media for product promotion. SPM or equivalent is required; experience in retail or building materials is a plus.

Qualifications

• SPM qualification or equivalent.
• Experience in retail, paint mixing, hardware.
• Able to communicate in Bahasa Malaysia and English.

Responsibilities

• Greet and assist walk-in customers.
• Provide product information and pricing.
• Handle paint mixing with tinting machine.
• Keep shop clean and well-stocked.
• Unload, arrange, label and display stock.
• Record sales and stock movement.
• Assist with stock-taking and inventory control.
• Coordinate with warehouse and delivery teams.
• Promote products on TikTok, Instagram, Facebook.
• Perform other ad hoc duties.

Skills

Retail experience

Customer service

Bilingual BM/English

Social media promotion

Team player

Education

SPM

Tools

Tinting machine

Stock management

Job description

Are you friendly, energetic, and passionate about customer service?

Join Alatmart, a growing retail brand, and become part of a dynamic team where your dedication and positive attitude help create an excellent shopping experience for our customers!

We are looking for a proactive and responsible Retail Assistant who enjoys interacting with customers, maintaining a well-organized store environment, and contributing to daily retail operations.

Job Responsibilities:

• Greet and assist walk-in customers in selecting building materials, cement, paint, and hardware items.
• Provide product information, pricing, and recommendations to customers.
• Handle paint mixing process using the tinting machine according to customer colour codes and specifications.
• Ensure the shop is clean, organized, and well-stocked.
• Assist in unloading, arranging, labelling, and displaying stock.
• Record sales and update daily stock movement manually or in record books.
• Support stock-taking and inventory control activities.
• Coordinate with warehouse and delivery teams for customer orders.
• Interested and skilled in using TikTok, Instagram, and Facebook for product promotion, with a confident and professional personality when appearing in videos or live broadcasts.
• Perform any other ad hoc duties assigned by the Retail Supervisor or Manager.

Job Requirements:

Minimum SPM qualification or equivalent.

Experience in retail, paint mixing, hardware, or building material industry is an added advantage.

Able to communicate in Bahasa Malaysia and English

Honest, responsible, and hardworking.

Customer service-oriented with a positive attitude.

A proactive team player who able to work under pressure, work independently with minimum supervision.

Able to work 6 days per week and willing to work shift, including weekends or public holidays (off-day on rotation).

Commission will be paid to employees who meet or exceed their assigned sales targets.

We are an established and leading company holds distributorships in a number of agency lines in building materials and established vast sales networks throughout Malaysia.

We believe in hiring passionate people who are focused on bringing value-driven performance, self-motivated and trustworthy. People with confidence who thrive on challenges and the chance to tap on their fullest potential upon contributing to the company’s growth.

Our Vision:

To be a constant presence in the building materials industry, supporting every business and bringing warmth to every home.

Our Mission:

To be innovative while providing eco-friendly building materials and sustainable solutions.

We are an established and leading company holds distributorships in a number of agency lines in building materials and established vast sales networks throughout Malaysia.

We believe in hiring passionate people who are focused on bringing value-driven performance, self-motivated and trustworthy. People with confidence who thrive on challenges and the chance to tap on their fullest potential upon contributing to the company’s growth.

Our Vision:

To be a constant presence in the building materials industry, supporting every business and bringing warmth to every home.

Our Mission:

To be innovative while providing eco-friendly building materials and sustainable solutions.

What can I earn as a Retail Sales Assistant