Retail Assistant @ KL Gateway Mall

Pet Lovers Centre; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Pet Lovers Centre in Kuala Lumpur is hiring a Customer Service Representative to support daily retail store operations, help achieve sales targets, and ensure a welcoming shopping experience for pet owners.

You will handle cashiering, promote PLC memberships, replenish stock, and maintain store cleanliness. Fresh graduates are welcome; own transport is a plus; weekend/public holiday work required.

Join our team to contribute to a busy pet retail environment and grow in front-line customer service.

Qualifications

• Fresh graduates are encouraged to apply.
• Good communication skills and self-motivated sales mindset.
• Possessing own transport is an added advantage.
• Will be willing to work on weekends and public holidays.

Responsibilities

• Balance cash registers while processing purchases.
• Promote PLC membership sign-ups and renewals.
• Replenish stock and assist in stock takes.
• Maintain cleanliness and safe environment in-store.
• Support day-to-day operations as directed by supervisor.

Skills

Customer service

Cashiering

Sales

Retail experience

Communication skills

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.

Perform cashiering functions in terms of product purchase by balancing cash registers.

Recommend and promote product or PLC membership sign-ups and renewals to meet customers' needs and objectives.

Support in replenishing out of stock items on the display and assist in any ad-hoc/periodic stock-take and/or stock count exercise.

Perform and maintain overall general housekeeping to ensure clean and safe environment for staff, customers and pets.

Any other daily operations duties as assigned by the store person in charge/supervisor.

Requirements

Individuals who are hardworking, matured and of pleasant personality are encouraged to apply. Good communication skills and self-motivated sales person are added advantages.

Fresh graduates are encouraged to apply.

Possessing own transport is an added advantage.

Willing to work on weekends and public holidays.