Retail Assistant (1 Utama)

Muji Malaysia Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent retail company in Malaysia seeks a retail assistant to achieve sales targets and provide excellent customer service. Responsibilities include assisting in sales, managing stock, and interacting positively with customers. Candidates should have at least SPM and some retail experience. This role emphasizes attention to detail and teamwork in a dynamic retail environment.

Qualifications

• Minimum SPM with 1 – 2 years of retail experience is an added advantage.
• Positive attitude and passion for the retail industry.
• Strong customer interaction capabilities.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Provide product information and service to customers pro-actively.
• Maintain stock and ensure safety standards are met.

Skills

Customer interaction

Attention to detail

Team player

Retail sales

Education

SPM certification

Job description

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customer at the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Assist in tagging sensor tag, especially for garment.
• Actively feedback on fast and slow moving stock.
• Maintain the work area by adhering to the safety standards as required.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Responsible in the reporting of price error.
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
• Demonstrate appropriate customer service skills as according to the Muji standard.
• Provide effective and efficient service to assist the customers of all aspects.
• Gather feedback from customer and suggest improvement for the areas to the superior.
• Ensure stock sold by first in first out to avoid an increase of aging merchandise.
• Report on any discrepancy of stock holding against the system.
• Ensure all available stock are being displayed.

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
• Positive and with passion in retail industry.
• Like interacting with customers and have an eye for details.
• Articulate and outgoing.
• Result oriented and good team player.