Retail Area Manager @ Aihome

Artificial Intelligence Home; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Artificial Intelligence Home is seeking a field-driven Retail Area Manager in Malaysia to lead multiple stores, drive sales, and ensure each outlet runs like a well-oiled machine. You will coach Outlet Supervisors, enforce operational standards across locations, translate HQ campaigns into on-the-ground execution, and relentlessly pursue region-wide revenue targets while keeping teams engaged and aligned.

Travel is expected as you stay hyper-mobile, conducting audits and coaching on the shop

Qualifications

• 3 to 5 years of experience managing multiple retail outlets concurrently.
• Able to travel constantly and be on the road with the retail teams.
• Data-driven with ability to read regional sales reports and act quickly.
• Fluent in English and Bahasa Malaysia; Mandarin a plus for diverse demographics.

Responsibilities

• Lead Outlet Supervisors and enforce operational excellence across all locations.
• Drive multi-store revenue generation and monitor daily metrics.
• Standardize customer experience and enforce visual merchandising and inventory controls.
• Translate HQ campaigns and objectives into aggressive field execution.

Skills

Leadership

Retail management

Sales analytics

Team coaching

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Aihome, our physical stores are the frontline of our smart home empire. We are rapidly expanding, and we do not need a soft manager who sits at headquarters looking at spreadsheets all day. We need a hardcore, field-deployed Retail Area Manager who takes ownership of multiple outlets, drives massive sales volume, and ensures every individual store runs like a well-oiled machine.

THE MANDATE:

You are the general of your territory. Your job is to lead the Outlet Supervisors, enforce operational excellence across all locations, and absolutely crush your area sales targets. If a store is failing, it is your responsibility. If a territory breaks records, it is your victory.

WHAT YOU MUST DELIVER:

Multi-Store Revenue Generation: You are responsible for the aggregate performance of all stores in your region. You track daily metrics, spot dropping conversion rates, and step in to fix them immediately.

Leadership & Talent Building: You do not just manage; you coach. You train your Outlet Supervisors to be ruthless closers and operational masters. You recruit the best and quickly remove toxic underperformers.

Operational Standardization: Whether a customer walks into Store A or Store B, the Aihome experience must be identical. You enforce strict visual merchandising, inventory control, and customer service protocols across the board.

HQ to Field Translation: You take the marketing campaigns and strategic goals from the executive team and turn them into aggressive on-the-ground execution.

NON-NEGOTIABLES (Who You Are):

Battle-Tested Leadership: You have 3 to 5 years of experience managing multiple retail outlets concurrently. You know how to manage managers.

Hyper-Mobile: You do not like sitting still. You will be on the road constantly, conducting surprise audits, and spending time on the retail floor with your teams.

Data-Driven Aggression: You know how to read a regional sales report, identify which specific staff member is dragging down the metrics, and execute a turnaround plan instantly.

Language: Fluent in English and Bahasa Malaysia. (Mandarin is a massive advantage for dealing with diverse retail demographics).

HOW YOU WIN (Your KPIs):

Area Revenue Target: Did your combined outlets hit or exceed the monthly quota?

Operational Audit Scores: Achieving near-perfect scores across all stores for inventory accuracy, display maintenance, and staff compliance.

Staff Retention: Keeping your highest-performing Outlet Supervisors and sales staff motivated and retained.

A Final Note from the Founder:

"Scaling a retail network requires military-level discipline. I need a leader who can take an entire region, inspire the floor staff, and brutally enforce our high standards. If you just want to carry a clipboard and write warning letters, stay away. But if you know how to build a dominant retail culture across multiple locations and drive explosive revenue, I will give you the keys to the territory."