Restaurant Team Lead — Elevate Service & Drive Sales

E-Nescom Designify Elements Sdn. Bhd.; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local restaurant in Johor Bahru is seeking staff to ensure exceptional service in food and beverage delivery. Responsibilities include achieving sales targets, maintaining service guidelines, and training team members. Candidates must have at least 1 year of experience in a relevant field, be willing to work shifts including weekends, and have the ability to communicate in Mandarin. A non-Halal work environment is expected.

Qualifications

• Minimum of 1 year of experience in Food and Beverage or Service Line.
• Must be able to work 6 day shifts including weekends and public holidays.
• Ability to converse in Mandarin preferred.
• Able to work in a Non-Halal workplace.

Responsibilities

• Ensure tables and serving of food & beverage to guests at an excellent level.
• Achieve daily, weekly, and monthly sales targets.
• Ensure smooth daily opening and closing operations.
• Ensure staff adherence to service guidelines and standards.
• Attend to customers' requests courteously and accurately.

Skills

Customer service skills

Communication skills

Team training

Mandarin communication

Education

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Job description

A local restaurant in Johor Bahru is seeking staff to ensure exceptional service in food and beverage delivery. Responsibilities include achieving sales targets, maintaining service guidelines, and training team members. Candidates must have at least 1 year of experience in a relevant field, be willing to work shifts including weekends, and have the ability to communicate in Mandarin. A non-Halal work environment is expected.