Restaurant Supervisor

Proof Gourmet Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable pizzeria in Kuala Lumpur is seeking a hands-on Supervisor to oversee daily operations. The ideal candidate will lead the service team, ensure compliance with food safety standards, and enhance service quality. This role requires strong leadership, communication skills, and a commitment to teamwork, making it a great opportunity for those eager to grow within the F&B sector.

Benefits

Staff meals provided

Medical benefits

EPF & SOCSO contributions

Opportunities for career progression

Qualifications

• Prior experience as a Supervisor or senior service crew in F&B.
• Able to lead a team and work hands-on on the floor.
• Responsible, punctual, and reliable.

Responsibilities

• Assist in overseeing daily restaurant operations.
• Supervise floor staff attendance, grooming, and performance.
• Ensure service quality and compliance with SOPs.
• Handle customer enquiries and resolve basic service issues.
• Assist with staff scheduling and daily duty rosters.
• Support cashiering, opening, and closing duties.
• Ensure cleanliness, hygiene, and food safety standards are maintained.
• Communicate effectively with kitchen and management team.

Skills

Team leadership

Customer service skills

Communication skills

Punctuality

Job description

About the role

We are looking for a responsible and hands‑on Supervisor to support the daily operations of our top pizzeria restaurant. The ideal candidate will assist in leading the service team and ensure smooth day‑to‑day operations.

Job Responsibilities

• Assist in overseeing daily restaurant operations
• Supervise floor staff attendance, grooming, and performance
• Ensure service quality and compliance with SOPs
• Handle customer enquiries and resolve basic service issues
• Assist with staff scheduling and daily duty rosters
• Support cashiering, opening, and closing duties
• Ensure cleanliness, hygiene, and food safety standards are maintained
• Communicate effectively with kitchen and management team

Requirements

• Prior experience as a Supervisor or senior service crew in F&B
• Able to lead a team and work hands‑on on the floor
• Good communication and customer service skills
• Responsible, punctual, and reliable
• Willing to work shifts, weekends, and public holidays
• Chinese‑speaking candidates are preferred due to operational needs
• Open to Malaysian candidates only

What we offer

• Staff meals and uniform provided
• Medical benefits
• EPF & SOCSO contributions
• Opportunities for learning, development, and career progression within our restaurant group

We value teamwork, responsibility, and consistency, and we support employees who are committed to growing with us.

About us

Our group operates a portfolio of food and beverage concepts, focused on delivering quality food and genuine hospitality. As we continue to grow, we are looking for dedicated individuals who take pride in their work and want to be part of a stable, hands‑on restaurant team.

If you are motivated, reliable, and eager to develop your career in F&B, we welcome your application.

Application Process

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Restaurant Supervisor?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)