Restaurant Service Associate - Customer Focus & Upsell

IKEA; Selangor; On-site; MYR 20,000 - 100,000; Part time

Job summary

A leading home furnishings company in Malaysia is seeking a customer-oriented individual for its restaurant operations. You'll assist customers, ensure quality service, and handle sales transactions. Ideal candidates should be sales-driven and able to work in a fast-paced environment, including shifts and weekends. This role emphasizes teamwork and maintaining cleanliness standards in the restaurant. Join IKEA to contribute to enhancing customers' dining experiences.

Qualifications

• Service-minded and always keeping the customer in focus.
• Able to work on rotating shifts, public holidays and weekends.

Responsibilities

• Assist customers with questions in a friendly way.
• Ensure high levels of Quality, Service and Cleanliness (Q.S.C.) in the restaurant.
• Render accurate cash registry of sales transactions when required.
• Check on stock inventory and maintain stock accuracy in the system.

Skills

Customer service focus

Teamwork

Sales-driven

Ability to work in fast-paced environment

Job description

A leading home furnishings company in Malaysia is seeking a customer-oriented individual for its restaurant operations. You'll assist customers, ensure quality service, and handle sales transactions. Ideal candidates should be sales-driven and able to work in a fast-paced environment, including shifts and weekends. This role emphasizes teamwork and maintaining cleanliness standards in the restaurant. Join IKEA to contribute to enhancing customers' dining experiences.