Restaurant Outlet Supervisor | Johor

Hunters International Sdn Bhd; Johor Bahru; On-site; MYR 40,622 - 48,657; Full time

Job summary

Hunters International Sdn Bhd is seeking a proactive Outlet Supervisor to manage daily operations of their restaurant outlet in Johor. The role involves ensuring smooth operations, maintaining high service standards, and leading the outlet team to provide an outstanding dining experience.

The ideal candidate will have supervisory experience in the F&B industry, strong communication skills, and a customer-focused attitude. This position offers a salary of up to MYR 4,000.

Qualifications

• Prior experience in managing or supervising outlet operations within the F&B industry.
• Strong communication and interpersonal skills to manage multiple stakeholders.
• Ability to multitask and perform well in a fast-paced environment.

Responsibilities

• Oversee and manage the full spectrum of daily outlet operations.
• Ensure smooth service flow and high standards of customer experience.
• Supervise and support front-of-house and kitchen teams.

Skills

Outlet management

Customer service

Leadership

Communication skills

Multitasking

Job description

About the Role

We are seeking a hands‑on and proactive Outlet Supervisor to oversee the daily operations of our restaurant outlet in Johor. This role is responsible for ensuring smooth operations, maintaining service excellence, and leading the outlet team to deliver a high‑quality dining experience.

You will act as the key point of contact on the ground, managing operational challenges, coordinating with different stakeholders, and ensuring the outlet consistently meets performance and service standards.

Job Responsibilities

• Oversee and manage the full spectrum of daily outlet operations
• Ensure smooth service flow and high standards of customer experience
• Supervise, guide, and support front‑of‑house and kitchen teams
• Address and resolve operational issues, customer feedback, and service recovery promptly
• Monitor staff performance, attendance, and discipline
• Coordinate with management, kitchen, and support teams to ensure operational alignment
• Maintain cleanliness, hygiene, and compliance with food safety standards
• Assist in inventory control, stock ordering, and cost management
• Ensure adherence to company SOPs, policies, and brand standards
• Support in staff training and onboarding of new team members

Job Requirements

• Prior experience in managing or supervising outlet operations within the F&B industry
• Strong communication and interpersonal skills to manage multiple stakeholders
• Ability to multitask and perform well in a fast‑paced environment
• Leadership qualities with a hands‑on and problem‑solving mindset
• Customer‑focused with a strong sense of responsibility and accountability
• Willingness to work shifts, weekends, and public holidays

Working Location

Tebrau, Johor

Remuneration

Up to MYR 4,000