Restaurant Operations Manager — People, Sales & Events

Feisty Eatery Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A restaurant management company in Kuala Lumpur is seeking an experienced operational manager to oversee F&B operations, ensuring compliance with health and safety standards while driving sales and enhancing customer communication. The ideal candidate should have over 5 years of experience in the F&B sector and possess strong leadership and problem-solving skills. This role requires a proactive approach, with potential after-hours support and travel. Competitive remuneration is offered.

Qualifications

• 5+ years of experience in managing F&B outlets or similar role.
• Basic knowledge in computer use required.
• Proactive and able to work under pressure.

Responsibilities

• Maintain business records as outlined in the Operations Manual.
• Analyze business records to increase sales.
• Supervise and train staff as needed.
• Support marketing initiatives and plan special events.

Skills

Excellent communication skills

Leadership skills

Customer-focused

Critical thinking

Problem-solving

Education

Certificate/Diploma/Degree in F&B Services Management or equivalent

Job description

A restaurant management company in Kuala Lumpur is seeking an experienced operational manager to oversee F&B operations, ensuring compliance with health and safety standards while driving sales and enhancing customer communication. The ideal candidate should have over 5 years of experience in the F&B sector and possess strong leadership and problem-solving skills. This role requires a proactive approach, with potential after-hours support and travel. Competitive remuneration is offered.