Restaurant Manager

FALALAA DESSERTS SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic desserts company in Kuala Lumpur is seeking an experienced Restaurant Manager to lead operations at its vibrant outlets. The successful candidate will ensure quality standards and exceptional customer service, manage a dedicated team, and drive overall success. Ideal for an individual with 2-3 years of relevant experience and a passion for hospitality. The role offers a competitive salary and various benefits including career advancement opportunities.

Benefits

Competitive salary

EPF & SOCSO

Perfect attendance bonus

Training provided

Career advancement opportunities

Food Handler Certification sponsorship

Typhoid jab sponsorship

Qualifications

• Minimum 2 – 3 years of experience as a Restaurant Manager or similar leadership role.
• Proficient in managing restaurant operations and team.
• Ability to work under pressure in fast-paced environments.

Responsibilities

• Manage and coordinate all restaurant operations.
• Ensure all food served meets quality standards.
• Recruit, train, and lead a team of service staff.

Skills

Leadership

Inventory control

Cost-effective operations

Customer service

Communication in English

Communication in Bahasa Malaysia

Education

Diploma/Degree in F&B, Business Management, Hospitality

Job description

About the role

Falalaa Desserts — home of signature shaved ice desserts— is seeking an experienced and passionate Restaurant Manager to lead our vibrant Kuchai Lama and Subang Jaya outlet. You’ll be at the heart of our brand, ensuring every guest leaves happier than they arrived. As the Restaurant Manager, you will be responsible for ensuring quality standards, exceptional customer service, efficient team management, and driving the overall success of our establishment. This is a full‑time position that offers a competitive salary and a variety of benefits.

What you’ll be doing

• Manage and coordinate all restaurant operations, including front‑of‑house, back‑of‑house, in alignment with the management team's direction.
• Maintain adequate stock levels for all materials and ensure they are stored under proper conditions.
• Ensure all food served meets the company's quality standard.
• Recruit, train, and lead a team of service staff to deliver outstanding customer experiences.
• Prepare and manage staff weekly schedules and monitor daily attendance.
• Monitor and control costs, recommending initiatives to improve profitability.
• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Generate innovative ideas to improve operations and enhance the customer experience.
• Foster a positive and collaborative work environment, promote staff well‑being and actively motivate the team.
• Liaise with suppliers and vendors to maintain efficient operations.
• To perform other ad‑hoc tasks as assigned by Management.

What we’re looking for

• Minimum 2 – 3 years of experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
• Diploma / Degree in related field – F&B, Business Management, Hospitality, etc. is highly encouraged.
• Good command of English and Bahasa Malaysia.
• An operational expertise to handle a diverse range of customer requests.
• Proficient in leadership, inventory control, and cost‑effective operations.
• Able to work under pressure in a fast‑paced environment.
• Flexibility to work shifts, weekends, and public holidays as required.

What we offer

• Competitive salary.
• EPF & SOCSO.
• Perfect attendance bonus.
• Training provided.
• Opportunity for career advancement and professional development.
• Food Handler Certification sponsored by Falalaa Desserts (after successful completion of probation and confirmation).
• Typhoid jab sponsored by Falalaa Desserts (after successful completion of probation and confirmation).

If you are energetic and passionate about desserts, love dealing with people and are in the hunt to build a successful career, we warmly invite you to apply for our organization.

Apply now for this exciting opportunity to join our dynamic team at Falalaa Desserts.