Restaurant Manager

CERGAS NOBLE MANUFACTURING SDN BHD; Kapit; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food and beverage company in Kapit, Sarawak, seeks a Restaurant Manager for a new branch. This role involves managing operations, leading a team, ensuring compliance with safety standards, and executing strategies to enhance sales and customer satisfaction. Candidates with a minimum of 2 years of managerial experience in the F&B industry and a relevant diploma are encouraged to apply. We offer opportunities for career advancement and training.

Benefits

Opportunities for career advancement

Training and development

Qualifications

• Minimum 2 years' managerial experience in F&B/restaurant chain.
• Possess good leadership skills and able to work independently.
• Must have own transport and be willing to travel.

Responsibilities

• Oversee all restaurant operations ensuring efficient service.
• Recruit, onboard, and train new staff.
• Conduct outlet audits and ensure compliance with standards.
• Contribute to operational strategies to improve sales.

Skills

Leadership skills

Team collaboration

Customer service excellence

Education

Diploma in related field

Job description

About the role

This is an exciting opportunity to join Secret Recipe Sarawak as a Restaurant Manager for our upcoming new branch based in Kapit, Sarawak. You will be responsible for the overall management and operations of the restaurant. This is a key role that will contribute significantly to the success of the business.

Roles & Responsibilities

Operational Leadership

• Oversee all restaurant operations to ensure smooth, consistent, and efficient service.
• Ensure compliance with company SOPs, food safety, and hygiene standards.
• Monitor and manage daily inventory levels, stock freshness, and waste control.
• Execute promotional campaigns effectively and ensure stores are well‑prepared with adequate stock and staff readiness throughout campaign periods.

Team Management & Development

• Recruit, onboard, and train new staff to meet operational standards.
• Conduct regular coaching and performance reviews for team members.
• Motivate and guide team members to achieve sales, service, and quality targets.
• Collaborate closely with Supervisors and Area Managers to resolve team challenges and improve store morale and performance.
• Drive excellent customer service and promptly handle complaints or issues.
• Implement continuous improvement plans to enhance customer experience.

Audit, Compliance & Reporting

• Conduct regular outlet audits using company checklists; provide feedback and corrective recommendations.
• Ensure compliance with Halal, KKM, DOSH, and internal audit requirements.
• Submit timely reports and follow‑up action plans as directed by Management.

Strategic Execution

• Contribute to localised operational strategies to improve sales, product mix, and margin performance.
• Support initiatives related to staffing cost optimisation and upselling efforts.

Other responsibilities

• Undertake any additional duties as assigned by Management.

Job / Skills Requirements

• Minimum 2 years’ managerial experience in F&B / restaurant chain.
• Candidate must possess at least a Diploma in a related field or equivalent.
• Have good leadership skills and be able to work independently / be a good team player.
• Must possess own transport and be willing to travel.
• Incentive and commissions available upon confirmation.

What we offer

• Opportunities for career advancement
• Training and development

About us

With a strong focus on customer satisfaction and innovation, we strive to deliver exceptional experiences to our guests. Our company culture is built on the values of excellence, teamwork, and continuous improvement, and we are committed to the development and wellbeing of our employees.

If you are excited by this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.