Restaurant F&B Supervisor: Lead & Elevate Guest Service

Mimpi Perhentian Resort; Terengganu; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hospitality resort in Malaysia, Terengganu, is seeking a Restaurant Supervisor to ensure smooth operations and high service standards. The ideal candidate will have at least 2 years of supervisory experience in a hospitality setting. Responsibilities include supervising staff, addressing customer complaints, conducting inventory, and training new employees. Strong leadership and communication skills are essential for delivering exceptional guest experiences.

Qualifications

• Minimum 2 years of experience in a supervisory role in hospitality.
• Excellent leadership and communication skills are essential.
• Ability to train and develop team members.

Responsibilities

• Supervise the Food & Beverage Captain and Assistant.
• Oversee daily operations to meet service standards.
• Address customer complaints and ensure satisfaction.
• Conduct monthly inventory.
• Train new staff and provide ongoing development opportunities.

Skills

Leadership skills

Interpersonal skills

Customer service

Problem-solving

Ability to work under pressure

Job description

A leading hospitality resort in Malaysia, Terengganu, is seeking a Restaurant Supervisor to ensure smooth operations and high service standards. The ideal candidate will have at least 2 years of supervisory experience in a hospitality setting. Responsibilities include supervising staff, addressing customer complaints, conducting inventory, and training new employees. Strong leadership and communication skills are essential for delivering exceptional guest experiences.