Restaurant Assistant Manager 餐厅助理经理

Feisty Eatery Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A restaurant management company in Kuala Lumpur is seeking an experienced operational manager to oversee F&B operations, ensuring compliance with health and safety standards while driving sales and enhancing customer communication. The ideal candidate should have over 5 years of experience in the F&B sector and possess strong leadership and problem-solving skills. This role requires a proactive approach, with potential after-hours support and travel. Competitive remuneration is offered.

Qualifications

• 5+ years of experience in managing F&B outlets or similar role.
• Basic knowledge in computer use required.
• Proactive and able to work under pressure.

Responsibilities

• Maintain business records as outlined in the Operations Manual.
• Analyze business records to increase sales.
• Supervise and train staff as needed.
• Support marketing initiatives and plan special events.

Skills

Excellent communication skills

Leadership skills

Customer-focused

Critical thinking

Problem-solving

Education

Certificate/Diploma/Degree in F&B Services Management or equivalent

Job description

Maintains business records as outlined in the Operations Manual

Analyzes business records to increase sales

Supervising and training staff

Supports marketing initiatives

Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed

Recruits, manage & rewards staff as needed

Identifies and contacts prospective customers to promote sales. Plans special events and promotions

Increase communication with customer.

Job Requirements

Possess Certificate/Diploma/Degree in F&B Services Management or equivalent

At least 5 years of working experience preferably in managing F&B outlets & similar role in hospitality environment

Excellent communication, interpersonal and leadership skills, and be extremely customer focused

Critical thinker and problem-solving skills

Basic Knowledge in computer

Confident, proactive, and able to work under pressure and meet tight deadlines

Able to support the outlet as and when needed such as after working hours or on off day(s)

Willing to travel and possess own transport