Reservation Agent: Drive Guest Stays & Revenue

Hilton Worldwide, Inc.; Kedah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global hospitality company is seeking a Reservation Agent in Kedah, Malaysia. The role includes maximizing room sales, ensuring accurate reservations, and maintaining exceptional guest service standards. The ideal candidate should have a university degree, excellent command of English and Bahasa, and a good understanding of resort operations. This position offers an opportunity to work in a dynamic environment focused on delivering remarkable hospitality experiences.

Qualifications

• Excellent command of written and spoken English and Bahasa.
• Good understanding of resort operations and environment.
• Local Malaysian citizen.

Responsibilities

• Maximize room sales and revenue for the hotel.
• Check daily all new reservations and ensure accuracy.
• Maintain high level guest service standards.

Skills

Exceptional guest experience

Excellent interpersonal skills

Leadership

Teamwork

Urgency and discipline

Education

University graduate

Job description

A leading global hospitality company is seeking a Reservation Agent in Kedah, Malaysia. The role includes maximizing room sales, ensuring accurate reservations, and maintaining exceptional guest service standards. The ideal candidate should have a university degree, excellent command of English and Bahasa, and a good understanding of resort operations. This position offers an opportunity to work in a dynamic environment focused on delivering remarkable hospitality experiences.