Research Analyst

Informa Plc; George Town; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global B2B technology leader in Penang is seeking a Research Analyst to enhance data acquisition and management processes. You'll develop innovative research techniques, gather data from various sources, and ensure high accuracy while solving data integrity issues. Ideal candidates will have a minimum of 4 years in similar roles, excellent communication skills, and proficiency in SQL and Python. Enjoy a flexible work environment, a supportive community, and a range of personal benefits.

Benefits

Flexible work arrangements

Annual leave and birthday leave

Company funded private medical cover

ShareMatch scheme

Recognition programmes

Qualifications

• Experience with data profiling and quality assessment.
• Knowledge of data privacy and security principles.
• Familiarity with APIs for data collection.

Responsibilities

• Design and implement innovative research techniques and methodologies.
• Gather and cleanse data from various sources.
• Identify and resolve data integrity issues.
• Utilize ETL-based tools for data acquisition.

Skills

Data acquisition

Data integrity

Data management tools

Communication skills

Problem-solving

Education

Minimum 4 years experience in data roles

Tools

SQL

Python

Tableau

Power BI

ETL tools

Web scraping tools

Cloud storage solutions (AWS, Azure)

Job description

Overview

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

This role is based in our Menara Skymindoffice.

We are looking for a Research Analyst to join our Research Operations team in Penang.

Purpose of role:

A Research Analyst is responsible for identifying, collecting, and managing large sets of data to support the research needs of the business in developing and maintaining research products. They play a critical role in the data lifecycle by ensuring accurate, timely, and efficient data gathering from various sources, including paid sources, online platforms, and internal databases. This position requires proficiency in data management tools and a strong understanding of data integrity and quality assurance practices. Plus, troubleshooting, managing risks, and collaborating with stakeholders. They are responsible for reviewing the data acquisition strategies and mentoring junior researchers.

Additionally, the Research Analyst develops strong and productive working relationships with key stakeholders within the Intelligence & Advisory (I&A) division, particularly in I&A Operations, as well as with external vendors and the technology community.

Key Responsibilities

• Contribute to designing and implementing new and innovative research techniques and methodologies, including online research, that best address the research requirement.
• Gather and cleanse data from various sources to ensure high quality and accuracy, while validating incoming data to meet established standards and criteria.
• Identify and resolve data integrity issues and maintain thorough documentation of data sources, extraction processes, and flow diagrams.
• Understand sampling methods to drive hypotheses and empower stakeholders to make well-informed decisions without exhaustively analyzing all populations of interest.
• Utilize ETL-based tools for data acquisition, processing, and ingestion.
• Schedule and manage data acquisition to ensure timely data availability.
• Utilize web scraping tools for automated data collection from external sources.
• Leverage AI tools to be more efficient in data acquisition.
• Troubleshoot and correct data inconsistencies and discrepancies.
• Independently and effectively manage issue escalations, adopting appropriate escalation pathways.
• Anticipation, early detection, prevention, and management of risks and issues impacting deliverables and the research process.
• Participate in stakeholder meetings to gather data requirements and understand project objectives.
• Conduct frequent reviews of data acquisition methodology to enhance process efficiency and reliability.
• Stay updated on emerging technologies and methodologies in data acquisition and analysis.
• Train and mentor junior researchers on best data acquisition and management practices.

Ethics & Transparency

• Compliance with global regulations (like GDPR) to protect consumer data.
• Clear communication of research methods and processes ensures clients understand how data was collected and analyzed.
• Take ownership of assigned project tasks and proactively engage with all stakeholders to ensure effective communication.
• Understanding and commitment to Research & Analytics goals, objectives, and values in action, together with relevant policies and guidelines.

Qualifications

• Minimum of 4 years of experience in data acquisition, sourcing, or related roles.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Attention to detail and commitment to data accuracy.
• Experience and knowledge in relevant technology are preferred.
• Strong understanding of database management and metadata.
• Experience with data profiling and data quality assessment.
• Knowledge of data privacy and security principles.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.
• Familiar with AI tools and their capabilities.
• Familiar with ETL tools and techniques.
• Familiarity with APIs and web scraping tools for data collection.
• Proficiency in programming languages such as SQL & Python.
• Experience with data visualization tools like Tableau or Power BI is a plus.
• Knowledge of cloud-based data storage solutions (e.g., AWS, Azure) is advantageous.
• A continuous learning mindset to stay updated with new technologies and industry trends.

Additional Information

We believe that great things happen when people connect face-to-face. That\'s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment. If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

• Great community:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact:take up to four days per year to volunteer, with charity match funding available too
• Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out:annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world