Remote Senior Network Engineer: MSP & Security Lead

RecruitFirst Pte Ltd; Malaysia; Remote; MYR 150,000 - 200,000; Full time

Job summary

A leading cybersecurity provider is seeking an experienced Level 2/3 Engineer in Malaysia. You'll provide technical support, manage incidents, and mentor new engineers, requiring over 5 years in a similar role with strong networking skills. Familiarity with Fortinet products and ITIL processes is essential. This position offers a competitive salary and opportunities for career development within a dynamic team.

Qualifications

• 5+ years in a hands-on Level 2/3 engineering role.
• Strong experience with networking technologies.
• Proven ability to work independently.

Responsibilities

• Provide Level 2 and Level 3 support for networking technologies.
• Act as regional technical lead for offshore operations.
• Assist in mentoring new engineers.
• Respond to after-hours incidents and support tickets.
• Collaborate with the Australian team for service improvement.

Skills

Network engineering

Security engineering

ITIL processes

Troubleshooting

Communication skills

Tools

FortiGate

ConnectWise

ServiceNow

JIRA

Job description

A leading cybersecurity provider is seeking an experienced Level 2/3 Engineer in Malaysia. You'll provide technical support, manage incidents, and mentor new engineers, requiring over 5 years in a similar role with strong networking skills. Familiarity with Fortinet products and ITIL processes is essential. This position offers a competitive salary and opportunities for career development within a dynamic team.