Remote Gong Implementation Lead for Revenue Ops Onboarding

2X; Kuala Lumpur; Remote; MYR 250,000 - 335,000; Full time

Job summary

A leading revenue technology firm is seeking an implementation specialist to onboard SMB customers using the Gong platform. This role demands 4+ years of experience in RevOps or client-facing support. The ideal candidate will execute project plans, manage multiple implementations, and ensure customer satisfaction. This is a remote position requiring excellent communication and project management skills.

Qualifications

• 4+ years of experience in RevOps, implementation, onboarding, or client-facing systems support.
• Hands-on experience with Gong or similar sales engagement and revenue platforms.
• Able to manage multiple customer projects with clear communication.

Responsibilities

• Execute the implementation of Gong platform and deliver onboarding to customers.
• Create, update, and maintain customer-facing project plans and timelines.
• Manage high velocity of projects and troubleshoot technical gaps.

Skills

RevOps experience

Project management

Technical discovery

Communication skills

Tools

Gong

CRM systems

Sales engagement tools

Job description

A leading revenue technology firm is seeking an implementation specialist to onboard SMB customers using the Gong platform. This role demands 4+ years of experience in RevOps or client-facing support. The ideal candidate will execute project plans, manage multiple implementations, and ensure customer satisfaction. This is a remote position requiring excellent communication and project management skills.