Remote Dental Onboarding Specialist

Opencare.com; Batu Pahat; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare technology company is seeking a Technical Onboarding Specialist to guide customers through software installations, conduct training sessions, and ensure successful integration of services. The ideal candidate will bring over 3 years of technical support experience, strong communication skills, and a knack for simplifying complex tasks. This is a remote-first position, accommodating applicants from various regions.

Qualifications

• 3+ years in customer-facing technical support.
• Comfortable troubleshooting Windows environments.
• Strong communicator simplifying complex topics.

Responsibilities

• Guide customers through installation of Practice Management Software.
• Teach effective use of the Opencare platform.
• Monitor onboarding milestones and communicate progress.

Skills

Customer-facing technical support

Windows troubleshooting

Virtual training delivery

Strong communication

Critical thinking

Tools

Google Sheets

Excel

Looker

Job description

A leading healthcare technology company is seeking a Technical Onboarding Specialist to guide customers through software installations, conduct training sessions, and ensure successful integration of services. The ideal candidate will bring over 3 years of technical support experience, strong communication skills, and a knack for simplifying complex tasks. This is a remote-first position, accommodating applicants from various regions.