Remote CSM - Enterprise Fintech & Loyalty Growth (Malaysia)

Pulse Global Limited; Malaysia; Remote; MYR 30,000 - 50,000; Full time

Job summary

A leading fintech company in Malaysia is seeking a Junior Customer Success Manager to manage and enhance client relationships while driving customer success and growth. The ideal candidate will have 5–7 years of relevant experience, strong marketing skills, and a proven track record in managing enterprise clients. This role offers flexibility through a remote-friendly work culture and opportunities for career growth.

Benefits

Flexible work culture

Career growth opportunities

Collaboration with leading banks

Qualifications

• 5–7 years of experience in Customer Success, Account Management, or Marketing.
• Proven track record in managing enterprise clients.
• Strong marketing and campaign management background.

Responsibilities

• Act as the main point of contact for assigned clients to ensure successful onboarding.
• Design and execute customer engagement strategies with client marketing teams.
• Conduct regular business reviews to present performance insights.

Skills

Customer Success

Account Management

Stakeholder Management

Marketing Strategies

Analytical Skills

Job description

A leading fintech company in Malaysia is seeking a Junior Customer Success Manager to manage and enhance client relationships while driving customer success and growth. The ideal candidate will have 5–7 years of relevant experience, strong marketing skills, and a proven track record in managing enterprise clients. This role offers flexibility through a remote-friendly work culture and opportunities for career growth.