Remote APAC API Onboarding Lead for Partners

Third-Party Job Posts; Malaysia; Remote; MYR 247,000 - 331,000; Full time

Job summary

A leading hospitality technology firm, Cloudbeds, is seeking a talented API Integration Specialist to join their remote team. You will guide partners through API development, provide technical assistance, and improve integration solutions. Ideal candidates have experience with REST APIs, strong analytical skills, and effective communication abilities. This remote position offers competitive benefits and a dynamic work environment.

Benefits

Full Paid Parental Leave

Monthly Wellness Fridays

Home office stipend

Professional development courses

Qualifications

• Experience with REST APIs and proficient in reading technical documentation.
• Ability to troubleshoot issues using analytical skills.
• Skills in meeting with customers/partners to gather technical requirements.

Responsibilities

• Guide inbound API partners through development and final go-live.
• Provide technical assistance to API users via Zendesk and Zoom calls.
• Meet with partners to understand their needs and outline effective solutions.

Skills

Experience with REST APIs

Troubleshooting skills

Analytical skills

Effective communication

Project management skills

Multitasking abilities

Fluent English communication

Tools

Jira

Zendesk

Postman

Job description

A leading hospitality technology firm, Cloudbeds, is seeking a talented API Integration Specialist to join their remote team. You will guide partners through API development, provide technical assistance, and improve integration solutions. Ideal candidates have experience with REST APIs, strong analytical skills, and effective communication abilities. This remote position offers competitive benefits and a dynamic work environment.