Relationship Manager, Strategic Business Alliance , Sarawak Corporate Office

AFFIN Group; Kuching; On-site; MYR 50,000 - 80,000; Full time

Job summary

A banking institution in Kuching seeks an individual to assist in credit acquisition for corporate loans and manage a team of professionals. The role involves maximizing client relationships, ensuring compliance with banking policies, and mentoring Assistant Relationship Managers. Ideal candidates should have strong skills in client management and team leadership. This role offers an opportunity to impact the growth and success of the bank.

Qualifications

• Experience in credit acquisition for corporate loans.
• Ability to manage and mentor team members.
• Strong client relationship management skills.

Responsibilities

• Assist Head of Department in credit acquisition for corporate loans.
• Manage portfolio’s ECL and ensure asset quality.
• Mentor and coach Assistant Relationship Managers.

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Assist Head of Department in credit acquisition for corporate loans / financings to exceed target as well as managing the team members.

Accountabilities

Credit Acquisition

• Work with Head of Department and lead the Team Members with a focus on originating deals, wallet sizing and cross‑selling on existing portfolio, exceeding clients’ expectations and overall growth.
• Work within the confines of the Risk Management framework.

Account Profitability

• Maximize earnings potential and revenue of relationships.
• Review and monitor revenue performance.
• Multiple products sold to clients.

Client Relationship Management

• Managing portfolio’s ECL and ensuring asset quality of the portfolio.
• Support, identify, solicit and establish a high‑value client base for the bank.
• Ultimate ownership of customer relationship and customer interface.
• Activate opportunities and risk criteria.
• Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
• Internal coordination/liaison with service delivery centers / HQ departments to maximize process efficiency and customer satisfaction.

Service Management

• Promptness in completing annual reviews, other credit submissions and preparation of Executive Summary, where necessary.
• Ensure promptness and quality of credit processing.
• To present all annual review papers to Group Management Credit Committee.
• Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
• Provide customer level information to relevant parties within the Bank.
• Facilitate the drawdown of facilities.

Staff Development

• Mentor and coach to the Assistant Relationship Manager(s) (ARM).
• Identify training needs and recommend ARM for development training.
• When and where necessary, to guide and advise the ARM of their portfolio management.

Compliance to Regulatory and Bank's Policies and Procedures

• To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency.
• J15Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/ Compliance.
• Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report.
• To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.
• Apply regulatory requirements such as KYC, AML/CFT and procedures at all times.

Additional Responsibilities

• Undertake additional responsibilities e.g. working committees etc. assigned by the immediate superior when required.