Relationship Manager, CBBC

RHB Banking Group; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A prominent banking institution in Malaysia is seeking a Relationship Manager to maintain and deepen relationships with Middle Market and SME clients. The ideal candidate will have at least a Bachelor's degree and 3+ years of experience in credit risk management. Responsibilities include driving sales, assessing credit applications, and ensuring high customer satisfaction. Ideal candidates should possess strong analytical and networking skills, and be results-oriented.

Qualifications

• 3+ years of experience in credit risk management and commercial.
• Strong credit writing and analytical skills required.

Responsibilities

• Maintain relationships with 30 Middle Market/SME clients.
• Drive sales through new customer acquisitions and loans.
• Conduct account planning to engage customers.
• Monitor customer experiences and address issues.
• Assess credit applications and prepare credit proposals.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking/Marketing or equivalent

Job description

Job Description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.