Relationship Deposit Manager

AFFIN Group; West Coast Division; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a Regional Deposit Manager to drive the sales of deposit products and enhance client relationships. The ideal candidate should hold a degree in business or finance and have at least 3 years of experience in banking or finance. Strong knowledge of deposit products, excellent communication skills, and an understanding of banking regulations are essential for success in this role. Join a collaborative team focused on making banking better and easier.

Qualifications

• Minimum 3 years of experience in banking or finance.
• Familiarity with banking regulations and compliance requirements.

Responsibilities

• Promote and sell deposit products to individuals and businesses.
• Develop relationships with clients to identify banking needs.
• Execute strategies to acquire new deposit customers.
• Monitor competitors and market conditions.

Skills

Strong knowledge of deposit products

Excellent communication skills

Customer-centric approach

Teamwork and collaboration

Proficiency in Microsoft Office

Analytical and problem-solving skills

Education

Minimum degree in business, finance, or marketing

Job description

Create the future with AFFIN! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

The Regional Deposit Manager plays a crucial role in driving deposit product sales and contributing to the bank's revenue growth. They are responsible for promoting and selling various deposit products to individual and corporate customers. The Regional Deposit Manager develops and maintains relationships with clients, identifies their banking needs, and offers suitable deposit solutions. other stakeholders to achieve sales targets and enhance customer satisfaction.

Responsibilities

• Drive Deposit Growth: Actively promote and sell deposit products to individuals and businesses.
• Identify and pursue cross‑selling opportunities to maximize deposit sales.
• Develop and execute strategies to acquire new deposit customers and increase the deposit base.
• Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation.
• Follow up on sales activities to ensure sales closure, reporting to Head, Deposit Sales and ensure accounts are open in a timely manner.
• Participate in sales events and roadshows where applicable.
• Monitor competitors, market conditions and carry out market research and survey.
• Conduct briefing and training to clients.
• To solicit sales within their assigned state/area in a borderless manner.
• Develop a deep understanding of the deposit product, including its features, functionalities, and benefits. To stay updated on any updates on the deposit campaign.
• Ensuring that all activities and processes related to the deposit comply with relevant banking regulations and internal policies.

Learning & Growth

• To involve and contribute to any special project organized by Head Office.
• Attend training on compliance, regulatory, product knowledge, customer services and other personal development and growth.
• To incorporate AFFINBANK’s DNA to all staff in the region and uphold teamwork spirit.
• To identify any potential staff for succession planning.

Skills & Knowledge

Qualifications and Experience

• Minimum degree in business, finance, marketing, or a related field.
• Minimum 3 Year experience.

Skills and Knowledge

• Strong knowledge of deposit products, banking services, and financial concepts.
• Excellent communication, negotiation, and presentation skills.
• Customer‑centric approach with a focus on understanding and meeting customer needs.
• Ability to work independently, as well as collaboratively within a team.
• Proficiency in using Microsoft Office applications.
• Familiarity with banking regulations and compliance requirements, including KYC and AML.
• Strong analytical and problem‑solving skills.
• High ethical standards and integrity.

Behavior

• Good team player, self‑motivated and able to work independently
• Strong negotiation skills to drive sales
• Possesses leadership abilities, aggressive and results‑oriented
• Good interpersonal relationship skills
• Excellent planning, organization and time management skill with strong follow through abilities
• Strong written and verbal communication