Registrar

Asian International Arbitration Centre; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A regional arbitration center located in Kuala Lumpur is seeking a Registrar with proven expertise in alternative dispute resolution. The ideal candidate will possess a Master of Laws and at least 10 years of experience in arbitration. The role involves overseeing case management and leading the Legal Services Department, contributing to institutional development and innovation in ADR practices.

Qualifications

• Minimum of 10 years’ experience in arbitration and ADR-related practices.
• Strong understanding of arbitration rules and procedures.
• Experience in international arbitral institutes is preferred.

Responsibilities

• Oversee registration and administration of ADR cases including arbitration and mediation.
• Lead the Legal Services Department in providing support for the AIAC Court.
• Develop and implement internal practice notes and policies.

Skills

Leadership in alternative dispute resolution

Analytical skills

Stakeholder engagement

Organizational skills

Communication abilities

Education

Master of Laws

Accreditation in arbitration or ADR

Job description

As the AIAC enters the final phase of its recruitment exercise, we are pleased to extend a final opportunity for exceptional individuals to be considered for the prestigious position of Registrar. We invite accomplished professionals with proven expertise, strong leadership in alternative dispute resolution, and an unwavering commitment to institutional excellence to submit their applications. This limited window reflects our advanced stage of evaluation and is intended to accommodate only those who believe they can contribute meaningfully to the AIAC’s dynamic and globally respected team.

Who Are We

The Asian International Arbitration Centre (AIAC), formerly known as KLRCA, was established in 1978 under the auspices of the Asian‑African Legal Consultative Organization (AALCO) and pursuant to a Host Country Agreement with the Government of Malaysia. The AIAC is the first regional arbitration centre in Asia established by AALCO for the provision of institutional support in the conduct of domestic and international ADR proceedings. The AIAC remains at the forefront of innovation, actively championing and advancing ADR both within Malaysia and on a global scale.

Key Responsibilities

(A) Case and Operational Management:

• Oversee the registration and administration of the ADR cases, including arbitration, adjudication, mediation, and domain name disputes;
• Lead the Legal Services Department to provide independent administrative support to the AIAC Court of Arbitration;
• Ensure timely and efficient handling of case management in accordance with the laws and the Centre’s rules and procedures;
• Develop, implement, and adhere to internal practice notes, policies and procedures to enhance the efficiency and effectiveness of case management;
• Ensure compliance with applicable laws, regulations, and the Centre’s guidelines;
• Maintain accurate records and ensure the confidentiality of all ADR proceedings;
• Lead, mentor, and manage the Legal Services Department, fostering a collaborative and professional work environment;
• Oversee the implementation of the AIAC Suite of Rules and contribute to the establishment and effective functioning of the AIAC Court of Arbitration;
• Ensure quality control of processes, including procedural oversight and scrutiny where applicable.

(B) Institutional Development:

• Contribute to the development and implementation of strategic initiatives to enhance the Centre’s services and reputation;
• Provide the Chief Executive Officer with legal opinions on all matters relating to the Centre’s legal obligations, services, plans, collaborations and operations;
• Participate in marketing and outreach activities to promote the Centre and its services;
• Undertake review of drafts and contents of publications relevant to the Centre’s ADR products and services;
• Drive innovation and digital transformation in case management, incorporating best practices and technology‑driven solutions;
• Cultivate relationships with domestic and international stakeholders to promote AIAC’s leadership in the global ADR ecosystem;
• Support capacity‑building initiatives, training programmes, and other development to enhance AIAC’s role as a thought leader in Asia and beyond;
• Represent the Centre at conferences, seminars, and other ADR related events as assigned by the Chief Executive Officer.

Qualifications

• Master of Laws;
• Accreditation or certification in arbitration or alternative dispute resolution;
• Minimum of 10 years’ experience in arbitration and ADR‑related practices;
• Experience working in an international arbitral institute;
• Strong understanding of arbitration rules, procedures, institutional frameworks and international best practices;
• Experience with rule‑making, tribunal support, or court scrutiny mechanisms highly regarded;
• Excellent organizational, analytical, and problem‑solving skills;
• Outstanding communication and interpersonal abilities, including stakeholder engagement with international organisations and industry leaders;
• Proven leadership and team management experience with a track record of leading legal or case management teams in a high‑performance environment;
• Ability to work effectively under pressure and meet deadlines;
• High level of integrity and commitment to confidentiality;
• Proficiency in multiple languages is an added advantage;
• Strong understanding of digital transformation in ADR, including experience with online dispute resolution platforms and case management technologies, considered a significant asset;
• Demonstrated contribution to thought leadership through publications, speaking engagements, or participation in working groups or committees desirable.