Regional Study Coordinator

Labcorp; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Labcorp is seeking a Regional Study Coordinator to join our team in Malaysia. The role focuses on managing regional clinical projects, coordinating with CLS Global teams, and ensuring successful delivery of lab services for the Asia region.

This position requires a Life Sciences or Pharmaceuticals degree and hands-on experience with office software. Strong communication and organizational skills are essential for success in a fast-paced environment.

Qualifications

• Bachelor Degree in Life Sciences or Pharmaceuticals.
• 3 months or more experience using computer and office software (e.g. Word, Excel, MS-Access and Outlook).

Responsibilities

• Manage clinical projects to ensure delivery of lab services including kit shipment, sample testing and sample management for the Asia region.
• Act as regional liaison between CLS Global Study Manager and CLS departments involved in clinical protocol.
• Collaborate with Global Study Manager across study phases from setup to closure.
• Review the Statement of Work and ensure regional feasibility and sponsor requirements.
• Monitor local study activities and resolve logistics, testing and supplies issues.

Skills

Interpersonal skills

Negotiation skills

Communication skills

Attention to detail

Process improvement

Education

Bachelor Degree in Life Sciences or Pharmaceuticals

Tools

Microsoft Word

Microsoft Excel

MS-Access

Outlook

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Regional Study Coordinator

Labcorp is seeking a Regional Study Coordinator to join our team in Malaysia.

Job Responsibilities

• Be responsible for managing clinical projects to ensure the successful delivery of all lab services, including kits shipment, sample testing and sample management of a clinical study for the Asia region
• Act as regional liaison between Labcorp Central Lab Services (CLS) Global Study Manager and various CLS departments involved in the clinical protocol
• Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the Asia platforms and through all study stages, from set-up to closure
• Review the study Statement of Work, a document that specifies the scope of services CLS will perform for a clinical protocol and contains information approved by the sponsor and necessary to define the protocol specific database, to ensure regional feasibility and make appropriate recommendations to the Study Design Lead
• Ensure a detailed knowledge of the Statement of Work specifications and very good understanding of how they impact every lab services aspect of the clinical trial
• Manage day-to-day regional study related activities, including responding and resolving challenges in logistics, lab tests resulting, monitoring and study supplies, keeping the Global Study Manager informed of any study development
• Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop
• Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
• Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan
• Demonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasks
• Participate in functional meetings, learning forum and provide input, keeping processes up to date
• Support a culture of continuous improvement, quality and productivity
• Support CLS Global Project Management strategy and deliver outstanding customer satisfaction and performance

Minimum Qualifications

• Bachelor Degree in Life Sciences or Pharmaceuticals.
• 3 months or more experience using computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook)

Preferred Qualifications

• Professional or internship experience in clinical research or pharmaceutical industry.
• Proficiency in Chinese language as liaising with China counterparts is expected.

Additional Job Standards

• Strong interpersonal skills.
• Influence and negotiation skills.
• Demonstrated ability to plan and prioritize.
• Demonstrated communication and organizational skills.
• Demonstrated attention to detail.
• Demonstrated participation in process improvement initiatives.
• Proven ability to excel in a fast-paced environment.
• Proven teamwork.
• Proven experience and knowledge of processes and tools used in department.
• Demonstrated ability to liaise with internal departments.
• Demonstrated ability to facilitate meetings.

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.