Regional Protective Services Manager ASEAN

Accenture; Kuala Lumpur; On-site; MYR 200,000 - 320,000; Full time

Job summary

Accenture is hiring a Regional Protective Services Manager in Kuala Lumpur to oversee incident and crisis management, emergency preparedness, physical security, and standards compliance across facilities in the APAC region.

The role requires collaboration with business, IT, legal, HR, and security teams, along with travel and on-call duties. Travel about 25% and non-standard hours may be required to protect assets and people.

Qualifications

• Bachelor's degree from an accredited college or university.
• Industry-recognized local and international professional security certifications are a plus.
• Minimum of 8–10 years of relevant security experience or equivalent in private, government, or security forces.
• Minimum of 5 years’ experience working directly with Corporate Security functions.
• Minimum of 5 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.

Responsibilities

• Foster security culture and awareness.
• Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities.
• Contribute / implement security strategy, plans, procedures, and controls.
• Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution.
• Conduct threat, vulnerability and risk assessments.
• Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
• Establish near term goals and provide input to longer term goals within the area of responsibility.
• Maintain awareness of relevant regulations and decisions.
• Ensure GP&S’s guidance and response actions align with Accenture’s policies.

Skills

Security leadership

Crisis management

Stakeholders management

Policy compliance

Analytical skills

Excellent communication

Integrity

Ambiguity tolerance

Multitasking

Language skills preferred

Education

Bachelor's degree

Job description

Company Overview

Accenture, a fortune 500 company, is a global management consulting and professional services firm that solves its clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We serve clients in more than 120 countries with over 745 000 employees.

Overview of the Team

People are at the heart of Global Protection and Security (GP&S), Accenture’s Corporate Security Team. We are an organization of highly skilled, experienced, and diverse professionals who take immense pride in serving Accenture and helping grow the business.

The Regional Protective Services team is a core part of GP&S with members based out of various regions of the world.

Job Summary

The Regional Protective Services (RPS) Manager is a full-time role responsible for incident and crisis management, emergency preparedness, physical security, and standards compliance; facility threat, vulnerability and risk assessments; workplace violence prevention; travel security; geo-political threat monitoring; corporate security related training.

They also support investigations, executive protection and event security; within the area of responsibility and the region.

They will be providing guidance and support in a complicated corporate environment that values collaboration, independent thinking, proactive problem solving, integrity, collegiality, efficiency, and continuous organizational transformation.

They are expected to develop a close collaborative relationship with Accenture’s Business, IT, Cyber Security, Legal, Travel, Workplace, and HR leaders as well as with domestic and foreign law enforcement and diplomatic and intelligence services.

This role requires collaboration with various internal and external stakeholders and flexibility to be on call 24/7, travel 25% of the time, and work outside normal business hours.

The role will also support the wider APAC Regional Protective Services team.

Requirements

• Bachelor´s degree from an accredited college or university is required.
• Industry-recognized local and international professional security certifications are a plus.
• Minimum of 8 - 10 years of relevant security experience or equivalent in private, government, or security forces.
• Minimum of 5 years’ experience working directly with Corporate Security functions.
• Minimum of 5 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.

Preferred Skills

• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Uncompromised ethics and integrity.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• ASIS CPP, PSP, and PCI are considered a plus.

Responsibilities/Accountabilities

Security Management

• Foster security culture and awareness.
• Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities.
• Contribute / implement security strategy, plans, procedures, and controls.
• Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution.
• Conduct threat, vulnerability and risk assessments.
• Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
• Establish near term goals and provide input to longer term goals within the area of responsibility.
• Maintain awareness of relevant regulations and decisions.
• Ensure GP&S’s guidance and response actions align with Accenture’s policies.

Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification

• As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders.
• Deal with difficult and sensitive situations appropriately and confidentially.
• Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture’s facilities, people, or operations.
• Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees.
• Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs).

Personnel Security

• Support employees/contractors/clients affected by internal / external security incidents.
• Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.
• Support security awareness training.
• Support executive protection and event security management.
• Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.
• Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.
• Act as the primary escalation path in ASEAN for incidents raised by partners such as Employee Relations, Human Resources, or Workplace.

Other Requirements

• Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required.
• Ability to travel 25% of the time.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.