Regional Passive Networks Governance Specialist

NTT; Cyberjaya; On-site; MYR 246,000 - 329,000; Full time

Job summary

A global technology firm in Cyberjaya is seeking an experienced Data Center Operations Manager to oversee passive infrastructure management and optimize operational efficiency. The ideal candidate should have extensive experience in data center applications, server systems, and project management. Excellent communication skills and proficiency in scripting and SQL are essential. This on-site position offers the opportunity to work in a dynamic environment and contribute to innovative solutions within the company.

Qualifications

• Solid understanding of data center operations and systems.
• Ability to analyze and improve IT systems performance.
• Experience in communicating technical information clearly.

Responsibilities

• Identify and implement cost efficiency measures.
• Manage suppliers for passive hardware.
• Support local teams in service delivery improvements.

Skills

Data center applications knowledge

Server hardware expertise

Scripting languages proficiency

Analytical problem-solving skills

Excellent communication skills

Project management experience

SQL knowledge

Education

Bachelor's degree in Computer Science or IT

ITIL foundation certification

CNET and CDCDP certifications

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Key responsibilities:

• Identify opportunities for cost efficiency through insourcing.
• Define and harmonize policies and procedures for passive products, campus connect, pre-cabling, and cross-connects globally.
• Assist local teams to reduce lead times (OLA/SLA) and improve service delivery.
• Actively manage suppliers of passive hardware within your region.
• Oversee capacity management database implementation and final accountability.
• Serve as the point of contact for regional teams regarding GDC’s passive infrastructure.
• Be a local point of contact with procurement during the onboarding process of new suppliers.
• Evaluating the tools required by our regional teams to complete passive network installations.

To thrive in this role, you need to have:

• Seasoned knowledge of data center applications and systems.
• Seasoned proficiency in hardware and software systems like servers, networks and databases.
• Ability to collect and analyse system performance data to identify issues and improve IT systems.
• Ability to effectively communicate technical information to non-technical people.
• Excellent communication skills, both written and verbal.
• Seasoned analytical and problem-solving skills to troubleshoot issues and devise efficient solutions.
• Seasoned project management skills.
• Seasoned proficiency in scripting languages to automate repetitive tasks and streamline operations.
• Competency in creating detailed reports that communicate findings and recommendations.
• Seasoned knowledge of SQL for managing and manipulating relational databases

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Computer Science or Information Technology or related field.
• Relevant vendor certifications such as ITIL foundation.
• Additional beneficial certifications such as CNET and CDCDP etc.

Required experience:

• Seasoned experience in data centre applications, as well as server and non-desktop computer hardware, software, systems and other resources within a data centre setting.
• Seasoned experience in a similar role, with strong understanding of IT and data centre operations.
• Seasoned experience in identifying and implementing innovative technologies and practices to enhance data center operations.
• Seasoned experience in analyzing and improving data center processes for increased efficiency and reliability.
• Seasoned experience in participating in / managing IT projects, including migrations, upgrades, and new implementations.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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