Regional Deposit Director Johor

AFFIN Group; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial institution in Johor Bahru is seeking a Deposit Director to drive product sales and enhance customer satisfaction. The ideal candidate has a business degree, a strong knowledge of deposit products, and at least three years of relevant experience. Key responsibilities include promoting deposit products and ensuring compliance with banking regulations. This role offers opportunities for professional growth and development.

Qualifications

• Minimum 3 years experience in banking or financial services.
• Familiarity with banking regulations and compliance.

Responsibilities

• Promote and sell deposit products to individuals and businesses.
• Develop and execute strategies to acquire new deposit customers.
• Ensure compliance with relevant banking regulations.

Skills

Strong knowledge of deposit products

Excellent communication skills

Customer-centric approach

Analytical skills

Education

Minimum degree in business, finance, marketing, or related field

Tools

Microsoft Office applications

Job description

Create the future with Affin! You too can make a difference. We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

The Deposit Director plays a crucial role in driving deposit product sales and contributing to the bank's revenue growth. They are responsible for promoting and selling various deposit products to individual and corporate customers. The Deposit Director develops and maintains relationships with clients, identifies their banking needs, and offers suitable deposit solutions to achieve sales targets and enhance customer satisfaction.

Responsibilities

Drive Deposit Growth

• Actively promote and sell deposit products to individuals and businesses.
• Identify and pursue cross‑selling opportunities to maximize deposit sales.
• Develop and execute strategies to acquire new deposit customers and increase the deposit base.
• Develop and schedule sales proposals and activities, including calls to new and existing clients to generate an optimum pipeline.
• Follow up on sales activities to ensure closure, report to Head, Deposit Sales, and ensure accounts are opened in a timely manner.
• Participate in sales events and roadshows where applicable.
• Monitor competitors, market conditions, and carry out market research and survey.
• Conduct briefing and training with clients.
• Solicit sales within the assigned state/area in a borderless manner.

Product Knowledge

• Develop a deep understanding of the deposit product, its features, functionalities, and benefits, staying updated on any deposit campaign updates.

Compliance and Regulations

• Ensure that all deposit activities and processes comply with relevant banking regulations and internal policies.

Learning & Growth

• Involve and contribute to special projects organized by Head Office.
• Attend training on compliance, regulatory matters, product knowledge, customer service, and personal development.
• Incorporate AFFINBANK’s DNA and uphold teamwork spirit in the region.
• Identify potential staff for succession planning.

Qualifications and Experience

Skills, Knowledge & Personal Characteristics & Behaviour

• Minimum degree in business, finance, marketing, or a related field.
• Minimum 3 years experience.

Skills and Knowledge

• Strong knowledge of deposit products, banking services, and financial concepts.
• Excellent communication, negotiation, and presentation skills.
• Customer‑centric approach with a focus on understanding and meeting customer needs.
• Ability to work independently and collaboratively within a team.
• Proficiency in using Microsoft Office applications.
• Familiarity with banking regulations and compliance requirements, including KYC and AML.
• Strong analytical and problem‑solving skills.
• High ethical standards and integrity.

Behaviour

• Good team player, self‑motivated, and able to work independently.
• Strong negotiation skills to drive sales.
• Possesses leadership abilities, aggressive and results‑oriented.
• Good interpersonal relationship skills.
• Excellent planning, organization, and time‑management skills with strong follow‑through abilities.
• Strong written and verbal communication.