Regional Commercial & Operations Head

Cornerstone Global Partners; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

An international trading and distribution company is seeking a Head of Operations in Kuala Lumpur to lead sales and operations strategies. The ideal candidate will have over 10 years of experience in the industrial materials sector and a strong understanding of international trade processes. Excellent communication skills in English, Mandarin, and Malay are necessary. This role involves managing customer relationships, overseeing logistics, and providing leadership to the local team.

Qualifications

• Over 10 years of experience in sales and operations management.
• Strong understanding of international trade processes.
• Proven track record of leading cross-functional teams.

Responsibilities

• Lead regional sales, operations, and distribution strategies.
• Manage key customer and distributor relationships.
• Oversee pricing, forecasting, logistics, and inventory management.
• Supervise bonded warehouse activities and ensure compliance.
• Provide leadership and guidance to the local team.

Skills

Sales management

Operations management

Customer relationship management

Communication skills

Stakeholder management

Language proficiency in English, Mandarin, and Malay

Education

Bachelor’s degree in Business, Engineering, Supply Chain, or related field

Job description

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Overview

We are representing a well-established international trading and distribution group with diversified operations across Asia, specializing in industrial raw materials and related products. The company manages an integrated supply chain network across Southeast Asia, with strategic partnerships in manufacturing, logistics, and warehousing. Its Malaysia office plays a key role in overseeing regional commercial and operational activities to ensure consistent business growth and customer satisfaction.

Responsibilities

• Lead the execution of regional sales, operations, and distribution strategies to achieve business objectives.
• Manage key customer and distributor relationships, ensuring efficient order fulfilment and strong service standards.
• Oversee pricing, forecasting, logistics, and inventory management in collaboration with finance and supply chain teams.
• Supervise bonded warehouse activities and ensure compliance with international trade, safety, and local regulatory requirements.
• Provide leadership and guidance to the local team, driving performance excellence and continuous improvement.

Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, or a related field; postgraduate qualification is an advantage.
• Over 10 years of experience in sales and operations management within the industrial materials, minerals, or chemicals sector.
• Strong understanding of international trade processes (e.g. L/C transactions, import/export, bonded warehouse management).
• Proven track record of leading cross-functional teams and regional business operations.
• Excellent communication and stakeholder management skills; proficiency in English, Mandarin, and Malay will be an advantage to liaise effectively with regional counterparts.

Application Process

Apply directly to this job advertisement or reach out to Jenelle Pang (R24121215) at [emailprotected] with your updated resume.

Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Head of Operations?
• Which of the following languages are you fluent in?

Human Resources & Recruitment 1,001-5,000 employees

Launched in 2012, CGP Group is one of the largest recruitment solutions and HR Technology platforms worldwide, delivering traditional C-level to mid-level executive search, contract staffing, market entry/outbound investment consultancy and organizational design solutions through our industry-specialized recruiting team.

We operate in 20 offices globally, including Mainland China, Hong Kong, Singapore, Malaysia, Thailand, Vietnam, Japan, Middle East, New Zealand and the United States. CGP Group has won multiple industry and government awards including Best Recruitment Firm and Best Innovation in Recruitment as a result of the development of our proprietary AI enabled O2O recruitment platform.

2022 Best Executive Search Firm 2022 (HR Vendors of the Year, Singapore and HK)2022 Most Popular Recruitment Agency (FastJobs Employer Awards, Singapore)2020-2022 Best Recruitment Portal (HR Vendors of the Year, Singapore)

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