Receptionist cum Mailroom Clerk (Contract)

Aeon Credit Service; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial service provider in Kuala Lumpur is seeking a Receptionist cum Mail Room staff for a maternity replacement contract. The role involves being the first point of contact for visitors, managing front desk operations, and handling mail distribution. Candidates should possess good communication and interpersonal skills, with a high school certificate preferred. This position offers a structured working hours from Monday to Friday, making it an excellent opportunity for organized and proactive individuals.

Qualifications

• High school certificate, diploma, or equivalent qualification preferred.
• Prior experience in a similar role will be an added advantage.
• Able to remain calm, professional, and courteous when dealing with visitors/customers.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls promptly.
• Ensure the reception area is tidy and well-maintained.
• Maintain office security by controlling access and issuing visitor badges.

Skills

Good communication skills

Interpersonal skills

Customer-oriented

Proactive work approach

Education

High school certificate, diploma, or equivalent

Job description

Employment Type: Contract (Maternity Replacement)
Working Hours: Monday to Friday, 9:00 a.m. – 6:00 p.m.

About the Role

We are looking for a Professional, organized, and customer-oriented individual to join our team as a Receptionist cum Mail Room staff on a contract basis to cover maternity leave. The successful candidate will be the first point of contact for visitors and responsible for managing front desk operations and mail distribution efficiently and professionally.

Key Responsibilities

Greet and welcome guests as soon as they arrive at the office.

Direct visitors to the appropriate person or department.

Answer, screen, and forward incoming phone calls promptly.

Ensure the reception area is tidy and well-maintained.

Provide basic and accurate information to visitors/customers and callers in person, via phone, or email.

Maintain office security by controlling access, monitoring visitor logs, and issuing visitor badges.

Sort and deliver incoming mail and packages to the respective departments promptly.

Maintain accurate records of incoming and outgoing mail.

Job Requirements

High school certificate, diploma, or equivalent qualification preferred.

Prior experience in a similar role will be an added advantage.

Good communication and interpersonal skills.

Able to remain calm, professional, and courteous when dealing with visitors/customers and calls.

Fast learner, customer-oriented, and proactive in work approach.

Able to handle large volumes of mail accurately and efficiently.