Receptionist cum Facilities Administrator

JLL; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global real estate services company in Kuala Lumpur is seeking a Receptionist to serve as the first point of contact, providing excellent customer service and managing various office responsibilities. Ideal candidates will have at least 12 months of experience in a corporate environment, showcasing strong communication and organizational skills. This on-site role demands a professional demeanor and the ability to manage multiple tasks effectively in a dynamic office setting.

Qualifications

• At least 12 months of experience in a corporate environment, particularly in reception and administration.
• Experience in facilities, property management, hospitality or related field is ideal.

Responsibilities

• Create a welcoming, professional image as the first point of contact.
• Manage office supplies inventory and assist facilities management.
• Compile office utilization data and manage inventory.

Skills

Customer service

Communication skills

Organisational skills

Teamwork

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

JLL supports the Whole You, personally and professionally.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We are looking for : Receptionist

Location : Kuala Lumpur

Working Hours: Normal (5 days/week)

What this job involves

Building great impressions and experience

• You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.

• As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.

• Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace

• Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience.

• You’ll be trained to follow escalation and incident reporting procedures, and comply with the firm’s safety guidelines and strategies.

• Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

Office utilization data compilation & entry into tracker

• Electricity/Water/Space Occupancy data

• Waste management

• Pantry consumables in/out tracker

• Locker & cabinet tracker

• Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.

• Other assigned administrative tasks

Inventory Management

• Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)

• To inspect for all the first aid box once a month (physically)

• Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis

• Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)

• To follow up closely with vendors regarding the delivery timeline & process

• Stock count & reporting of goods on monthly basis

Workplace coordination

• Floor ambassador floor walk

• Event or meeting coordination requested by client.

• Engaging with clients for the feedback on facilities and daily operation works.

• Assisting to send the work permit to building management

• Other ad-hoc request from client

Client onboarding support

• Support business administrators on new joiner/leavers arrangements - access card application/collection

• Prepare the starter pack for the new joiners

• Keep track & reporting on starter pack inventory

Sound like you? To apply, you need to be:

Knowledgeable and experienced

You should have at least 12 months of experience in a corporate environment, particularly in reception and administration. An experience in facilities, property management, hospitality or related field is ideal will go a long way.

A positive thinker and strong communicator

Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has good presentation skills , approachable manner as well as superb written and good communication skills.

Organisational and professional

You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards.

Apply today!

Location:

On-site –Kuala Lumpur, Malaysia