R2825253 People Services Technology & Solutions Workday Specialist

Opella; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading HR technology firm in Kuala Lumpur seeks a Workday Specialist to co-lead HR system implementations and optimize processes. You will work closely with various teams to ensure effective project execution, provide user training, and enhance system functionality. Experience in Workday and project management is essential. This role offers an opportunity to impact HR processes significantly.

Qualifications

• Experience in HR system implementations, preferably with Workday.
• Strong project management skills with a focus on timelines and deliverables.
• Ability to provide expert advice on Workday functionalities.

Responsibilities

• Co-lead the implementation of Workday modules and gather requirements.
• Coordinate and manage project timelines, resources, and deliverables.
• Develop and maintain integrations between Workday and other systems.
• Conduct user acceptance testing for system implementations and upgrades.
• Provide ongoing user support and training for HR and Workday users.

Skills

Workday implementation

Project management

Integration troubleshooting

User training and support

Data management

Job description

R2825253 People Services Technology & Solutions Workday Specialist

The People Services Technology & Solutions team aims to deliver courageous and streamlined solutions that empower our diverse talent to achieve exceptional outcomes together. Acting as a key enabler leveraging technology to streamline HR processes, optimize system performance and support operational team delivering optimized solutions, the team is responsible for;

• Core HR system maintenance and enhancement
• Employee support model
• Data and reporting management
• Performance monitoring and visualization
• Continuous improvement and project support

In 2025, 2026 the company will implement a new HR system for which the T&S team will play a critical role

The purpose of this role is to:

• HR system implementation
• Co-lead with Digital the implementation of Workday modules, including requirements gathering from People & Culture (P&C), Talent Acquisition (TA), Rewards and benefits (R&P), design, configuration, testing, and deployment. Ensure alignment with business needs and adherence to best practices.
• Work closely with P&C, Digital, and other departments to understand requirements, provide expert advice on Workday functionalities, and deliver solutions that meet business objectives.
• Coordinate and manage project timelines, resources, and deliverables for Workday implementations. Collaborate with stakeholders to ensure timely and effective project execution.
• Develop and maintain integrations between Workday and other enterprise systems. Partner with Digital to troubleshoot and resolve any integration issues.
• Design and execute UAT for system implementations, upgrades, and enhancements. Ensure that the Workday platform operates smoothly, meets user requirements, and supports our HR processes.
• Develop training materials and provide ongoing support to P&C and PPLS to optimize Workday utilization. Ensure end-users are informed and trained on new functionalities and system updates.
• Regularly review with Digital product owner system configurations and workflows to identify opportunities for improvement. Implement process enhancements to streamline HR processes and enhance system efficiency.
• Maintain user access matrix up to date and conduct access audit
• Manage and coordinate system upgrades, including planning, testing, and deployment. Ensure compatibility with business processes and minimal disruption to HR operations.
• Provide ongoing user support for HR and other Workday users, resolving issues, answering questions, and enhancing user satisfaction.
• Stay current with Workday updates and new features, proactively identify opportunities for system enhancements, and implement improvements to streamline HR processes.
• Partner with Master Data Management, Finance, P&C and Digital to design end to end people data governance
• Partner with People Services, P&C and TA operational team to collect, analyze and improve Workday related pain point and area for improvement

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Workday Specialist?