Quote & Sales Admin Specialist - SLA Driven & Mentoring

Infosys; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT services provider is seeking a Process Executive in Petaling Jaya, Malaysia. The role involves supporting the sales team by generating quotes and managing client requests efficiently. Candidates should have a diploma or degree in a related field and over 2 years of experience in sales support in the IT industry. Strong communication skills and proficiency in Excel and Outlook are essential.

Qualifications

• More than 2 years’ experience in Sales Support role in the IT industry.
• Good understanding of Sales/buying cycle and ability to handle dispute cases.
• Meticulous and detailed in numbers.

Responsibilities

• Assist client manager in generating quotes for fast turnaround.
• Responsible for information gathering and data consolidation.
• Handle incoming quotation requests and follow up within SLA.
• Dealing with internal and external queries professionally.
• Establish and maintain relationships with decision-makers.

Skills

English

Mathematics

Excel

Microsoft Outlook

Problem-Solving

Education

Diploma or degree in Business or related field

Job description

A leading IT services provider is seeking a Process Executive in Petaling Jaya, Malaysia. The role involves supporting the sales team by generating quotes and managing client requests efficiently. Candidates should have a diploma or degree in a related field and over 2 years of experience in sales support in the IT industry. Strong communication skills and proficiency in Excel and Outlook are essential.