Quote Analyst

BD Agriculture (Malaysia) Sdn Bhd; Port Klang, Klang City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading agricultural technology firm in Malaysia is seeking a dedicated Sales Support Specialist. This role involves preparing and following up on sales quotes, utilizing engineering knowledge, and ensuring quality customer service. The ideal candidate should possess proficiency in English, with Mandarin being a plus, and should have at least 1 year of relevant experience or be a fresh graduate. The position is permanent, with a 5-day work week.

Benefits

Permanent role

5-day work week

Qualifications

• 1 year experience in related position is required.
• Fresh graduates are encouraged to apply.
• Thorough understanding of industrial and technical engineering calculations.

Responsibilities

• Prepare quotes and follow up with agents/customers.
• Utilize engineering knowledge for product specifications.
• Work closely with Sales Support to ensure quotations are realized.
• Ensure all proper paperwork is completed upon acceptance of proposals.
• Work with CRM to maintain quotation statuses and customer information.
• Participate in sales meetings and workshops.

Skills

English proficiency

Mandarin proficiency

Industrial and technical engineering knowledge

Job description

Responsibilities

• Prepare quotes to the sales/agents/customers; follow-up accordingly.
• Quoting product prices, delivery specifications and payment terms and offering substitute products where appropriate (supported by Sales).
• Utilize senior level and customer engineering knowledge and experience to determine what product specifications, applications, and pricing are necessary for a specific project; proactively work with Customer Solution division (engineers, order management, claims) and customers to meet changing business needs and resolve issues.
• Work closely with Sales Support- Order Management when realizing a quotation to an Order.
• Ensure all proper paperwork is in place upon acceptance of a proposal/quotation and transfer all required information to Sales Support- Order Management.
• Jointly responsible with Sales Support - Order Management for any quotation, CAD drawing, order or project changes and ensuring updated quotations are present.
• Work closely with Engineering, Article Management and Purchasing for Special Products (SAN systems).
• Work/Operate with CRM daily to ensure quotation statuses and customer profiles, business development activities are updated and maintained regularly.
• Prepare quotation reports (outside CRM) and other documentation and submit to the relevant department, as required.
• Consistently provide responsive, quality service to customers. Actively participate in coordinating, analyzing, and acting upon information (including technical information) and feedback of customer needs, pricing, products, competition, and procedures.
• May provide guidance and support in purchasing functions, market information, product evaluations and code descriptions, inventory management, pricing development, and other related services. This role is a collaboration between Order Management and Purchase division.
• Participate in sales meetings and sales workshop programs, as required.
• Participate in product meetings, internal department meetings, Customer solution meetings, trainings to enhance and maintain personal and product knowledge.
• Work with Order Management for all additional assigned administrative duties as necessary (special project based).
• Prepare sales contracts as needed.
• Maintain proper electronic and hard copy files as required under the guidelines of Customer Solution.
• Exercise teamwork spirit and work closely with other colleagues at all times.
• Perform any other duties as assigned.

Requirements

• Required Language: English
• Candidate with Mandarin proficiency is an added advantage due to the needs to liaise with clients within Asia.
• 1 year experience in related position.
• Fresh graduates are encouraged to apply
• Thorough understanding and working knowledge of industrial and technical engineering calculations.

How this career benefits you

• This is a permanent role
• This is a 5 day work week job

Unlock job insights

Salary match Number of applicants Skills match

Application questions

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• How would you rate your English language skills?
• What\'s your expected monthly basic salary?
• Do you have experience with inventory management?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

About the company

Farming, Animals & Conservation 101-1,000 employees

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy-to-operate” to computer-based management systems, climate solutions and exhaust air treatment systems.

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy-to-operate” to computer-based management systems, climate solutions and exhaust air treatment systems.