Quality Manager ( QA/QC Dept)

Private Advertiser; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading surface treatment company in Johor Bahru is seeking a QA/QC Manager to lead a skilled team. You will oversee quality standards, manage customer issues, and ensure ISO compliance while driving continuous improvement. The ideal candidate has strong leadership and problem-solving skills, with experience in manufacturing or electroplating environments.

Benefits

Career Growth & Recognition

Leadership Impact

Specialised Industry Experience

Qualifications

• Proven experience leading QA/QC teams in a manufacturing or electroplating environment.
• Familiarity with electroplating or surface treatment operations is a strong advantage.
• ISO standards knowledge and experience in audits and quality assurance.

Responsibilities

• Direct and oversee the QA/QC department, ensuring strict adherence to industry standards.
• Lead, mentor, and develop a team of 5 engineers/technicians and ~50 QC inspectors.
• Manage customer complaints and quality discrepancies, resolving issues effectively.

Skills

Leadership

Problem-solving

Communication

Education

Degree in Chemical Engineering

Job description

Location: Johor Bahru
Industry: Surface Treatment / Electroplating

Lead Quality Excellence in a Dynamic Environment!
Drive operational success by leading a skilled QA/QC team in a specialised surface treatment and electroplating company. This is your chance to make a real impact, shape quality culture, and be recognised for driving continuous improvement.

Key Responsibilities:

Direct and oversee the QA/QC department, ensuring strict adherence to industry standards and regulatory compliance.

Lead, mentor, and develop a team of 5 engineers/technicians and ~50 QC inspectors.

Manage customer complaints and quality discrepancies, resolving issues effectively and timely.

Negotiate quality limits with customers and reach mutually beneficial solutions.

Prepare and present detailed COPQ (Cost of Poor Quality) reports, highlighting improvements and successes.

Conduct quality audits, assessments, and inspections to maintain top-tier standards.

Engage with customers, suppliers, and internal teams to continuously enhance quality processes.

Ensure ISO compliance and leverage it to drive operational excellence.

Requirements:

Proven experience leading QA/QC teams in a manufacturing or electroplating environment.

Strong leadership, communication, and problem-solving skills.

Familiarity with electroplating or surface treatment operations is a strong advantage.

Degree in Chemical Engineering is a plus.

ISO standards knowledge and experience in audits and quality assurance.

Why Join Us?

Leadership Impact: Lead a large, skilled team, shaping quality culture across the company.

Career Growth & Recognition: Take ownership of quality strategies, audits, and customer resolutions.

Specialised Industry Experience: Gain hands‑on exposure in a cutting‑edge surface treatment/electroplating environment.