Quality Executive

SAINS Sarawak Information Systems Sdn Bhd; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT service provider in Kuching, Malaysia, seeks an IT Disaster Recovery Specialist. This role demands at least 3 years of experience in ITDR, with responsibilities including defining policies, coordinating drills, and ensuring compliance. The candidate should hold a Bachelor's Degree in IT infrastructure and have strong skills in infrastructure architecture and backup strategies. Join a dynamic team dedicated to enhancing IT recovery processes and maintaining seamless operation during disruptions.

Qualifications

• At least 3 years of work experience in ITDR.
• Strong understanding of documentation development and maintenance.
• Proficiency in coordination of ITDR drills and training.

Responsibilities

• Define and maintain ITDR policies and procedures.
• Establish a governance structure for recovery processes.
• Plan and coordinate periodic DR drills.
• Facilitate Business Impact Analyses for the IT environment.

Skills

Infrastructure architecture

Virtualization

Cloud recovery strategies

ITDR planning

Monitoring and reporting

Education

Bachelor's Degree in IT infrastructure and system management

Job description

Job Purpose

To assist the ITDR Manager in providing strategic oversight, coordination, and governance of all ITDR activities, ensuring that the organization’s ITDR capability is well-governed, regularly tested, and aligned with business requirements and risk mitigations, thereby assuring efficient restoration of IT services from disruptions.

Roles & Responsibilities

• Define and maintain the organization’s ITDR policy, standards, and procedures aligned with the BCMS and ISMS programmes.
• Establish a governance structure for ownership and accountability of recovery processes to ensure robust business continuity and disaster recovery (DR) planning.
• Act as the central coordinator between infrastructure, application, and business units to ensure DR plans are synchronized and interdependencies are identified.
• Plan and coordinate periodic DR drills, ensuring consistency in scope, methodology, and documentation across all teams.
• Ensure that DR documentation and test outcomes meet compliance requirements.
• Review post-DR reports and provide updates and recommendations to the BCM Steering Committee.
• Facilitate Business Impact Analyses (BIA) for the IT environment to ensure recovery priorities reflect business criticality.
• Maintain a central register of DR issues and coordinate remediation progress.
• Organize and conduct ITDR awareness and training sessions when necessary to enhance staff understanding and preparedness.

Minimum Years of Work Experience

At least 3 years

Academic Qualification

Bachelor's Degree in IT infrastructure and system management

Skills & Knowledge

• Infrastructure architecture, virtualization, storage, backup/restore, replication technologies, cloud, and recovery strategies
• Documentation development, maintenance, and continuous process improvement
• ITDR planning, drill coordination, workshops, and training
• Monitoring and reporting

Behaviour Attributes

• Self-driven, information security-conscious mindset
• Strategic and analytical thinking
• Collaboration and cross-functional communication
• Continuous improvement mindset

Only shortlisted candidates will be notified. Thank you!