Quality Control Specialist

ACCA Careers; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading quality management company in Kuala Lumpur is seeking a skilled Quality Management Specialist. You will be responsible for conducting inspections, analyzing test results, and maintaining quality standards. The ideal candidate has a bachelor's degree in a related field and at least 3 years of experience in service management or quality control. Proficiency in English and knowledge of quality management systems are essential.

Qualifications

• Minimum of 3 years in Service Management or Quality Control.
• Experience with Data, BI, or reporting functions.
• Lean Six Sigma certification is a plus.

Responsibilities

• Conduct regular inspection and testing for compliance.
• Analyze test results for trends and improvement.
• Maintain detailed records of inspections and corrective actions.

Skills

Inspection & Testing

Statistical Analysis

Documentation/Record Keeping

Quality Management

Education

Bachelor degree in Quality Management or related

Job description

Main Responsibilities

• Inspection & Testing regular examination of cases for defects, non-compliance, or deviations from SLA
• Review of Reports Develop guidelines and standard practices for data analysis and documentation
• Analyzing test results Use statistical analysis to identify trends and improve future performance
• Documentation and Records Keeping detailed records of inspections, tests, and corrective actions taken to maintain traceability and accountability.
• Report Findings Document and report performance results to the Mgmt.
• Recommend Improvements Recommend appropriate measures to address any identified quality issues and prevent their recurrence.
• Training and Education Providing employees with the necessary skills and knowledge to maintain quality standards effectively.
• Continuous Improvement Constantly analyzing data and feedback to identify areas for improvement and enhancing the overall quality management system.

About You

• Bachelor degree, majoring in Quality Management, Finance, Business, Mathematics
• At least 3 years Service Management, Quality Control, Internal Control experience in Shared Services or large enterprise/multi-national companies
• Project experience with Data, BI or reporting function
• Lean six sigma certificate is an added advantage
• Proficiency in English is required, ability to communicate in Mandarin is a plus
• Knowledgeable in Quality Management Systems and Quality Control Procedures